turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
great
on March 27, 2014
Posted by: booboo36092
This is one of the most easiest programs to work.
What's great about it: Very Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Cool refund!
on March 27, 2014
Posted by: ThreeNiner6
Overall good experience, seems to get better each year.
What's great about it: Ease of use.
What's not so great: Instructions to efile and when to print return are confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
sale of primary home
on March 27, 2014
Posted by: SallyIAm
In the section regarding sale of your primary residence, TurboTax prompts you for all sales and purchase information, followed by question of how long you lived in your house. This question should be first in this section. The next question should be whether it is possible that you had a 500K or greater profit on the sale after all costs are deducted. THEN, based on these replies, TurboTax can take you through all the prompts regarding sales price, costs, basis, and improvements, etc. I'm guessing the vast majority of homeowners wouldn't need to go through the cost itemization.
What's not so great: section should start with the questions that were posed last
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
reasonably complete, a few details are murky
on March 27, 2014
Posted by: paul427
Most of the items are pretty self explanitory but there are a few things that the program could do better.
-entering S-corp data has some issues after the main k-1 form for non-resident state income and taxes paid
-why cant the help items have a hyperlik to the IRS site and the appropriate publication to let you read more without having to search independantly
What's great about it: easy to determine what to enter where generally, i like the rollover from previous years it saves a lot of time
What's not so great: retired clergy housing exclusion completely missed, can't enter more than 3 other states from K-1 form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Lost Without TurboTax
on March 27, 2014
Posted by: LitteJohn
I've used TurboTax for several years. It is easy to use; very intuitive. I particularly like the interview style which covers every topic quite satisfactorily for my income sources and tax liabilities. TurboTax will definitely be my tax preparation software for future years.
What's great about it: Comprehensive, easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
my awful NJ experience
on March 27, 2014
Posted by: bennybenford
Kind of stinks to get free e-file from fed but get charged by NJ
What's great about it: good customer service to help with problems from w2 imprt
What's not so great: some glitches
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Peasy
on March 27, 2014
Posted by: MrDES
I used to spend a ton of money having my accountant do my return. This was quick and easy and I am confident that my return is correct.
What's great about it: easy to follow
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Opinion from a Long-Time User
on March 27, 2014
Posted by: Macarena
I have used TurboTax since 1996, and have been very pleased. I literally looked forward to preparing my returns.
I am experiencing a "Life Change" (not listed by TurboTax below) -I retired at the end of 2013. I also received my first RMD from my retirement funds, because I turned 70 1/2 in 2013. TurboTax handled the RMD fine.
There were some minor items that were frustrating:
1) Sales tax deduction calculation not available.
2) Alternative calculation of depreciation on rental property
that I have owned since 1997 (not presented in prior years).
3) Printing tax forms @ end didn't allow side-by-side format.
4) Requiring mailing of Fed & CA tax forms when I am
E-filing.
What's great about it: Easy to follow format, concise directions, appropriate explanations when needed.
What's not so great: Sales tax deduction not available. Depreciation calculation for rental prop. more complicated.
Written by a customer while visiting turbotax.intuit.com
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