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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Disappointing
on March 27, 2014
Posted by: nothappy199999
This year I decided to try TurboTax to file my state and federal returns, I bought the Deluxe Edition because it included all state and federal forms and because nothing was stated otherwise on the packaging, I figured that was everything I needed. Little did I know, there was additional fees to actually file my state returns and then a whole host of fees to this, that, and the other thing. When all was said and done almost half of my return will go to Turbo Tax to pay for the use of their software for doing my taxes. Sorry TurboTax, you got me once, you will not get me again.
What's great about it: It was simple to complete the forms
What's not so great: did not appreciate all of the HIDDEN COSTS required to file all my returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy to Use
on March 27, 2014
Posted by: cmanuto
Turbo Tax is so easy to use. It transfers information from previous years taxes. It very user-friendly
What's great about it: Easy to use, finds all the refunds for you, no need to hire an accountant
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Helped Me Feel Less Stressed
on March 27, 2014
Posted by: PattyMyrtle
This year Turbo Tax was easier than ever to use. I always start out feeling very stressed, but the ease in using Turbo Tax calms me down. The help section was very easy to use!
What's great about it: Questions were easily answered
What's not so great: I have to file taxes! Plus the 34.95 charge for e filing state taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
expert mel is super rep
on March 27, 2014
Posted by: conoco
thank you for your help Mel, you saved me today and will finally sleep for first night in peace after aa week of problems resubmitting my Colorado 2013 taxes
What's great about it: speaking to rep such a relief
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 27, 2014
Posted by: Renfro
In general ok, but I found your navigation scheme required to return to earlier pages a bit tedious.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nothing but Turbo Tax
on March 27, 2014
Posted by: GrannMac
I have never used anything except Turbo Tax. I can't imagine any other software being better than Turbo Tax. Even for people who are not accountant types or tax experienced, can get enough information to file taxes. The help files are thorough, and the help center is useful.
I thought in previous versions, a single form could be added by the user. I was not able to find such an option with this version and the deduction was not going to matter, but I still would have liked the option. I would recommend this software to anyone.
What's great about it: So easy - anyone can use it
What's not so great: No 'add a form' option
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Way to do Taxes
on March 27, 2014
Posted by: DRandall10
This is my third year using Turbotax and I will definitely be using it in the years to come as well. They make it easy, and I am really happy with how they check everything.
What's great about it: It was simple, easy, and they check everything
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made Easy
on March 27, 2014
Posted by: EllMN
Turbo Tax makes doing your taxes as simple as possible. You are stepped through everything (if that is what you want to do) with explanations or help throughout the entire process. You have a feeling of security knowing who is behind the product and that your information is secure.
What's great about it: steps you through easily
What's not so great: I actually had to do my taxes... :)
Written by a customer while visiting turbotax.intuit.com