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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Non-cash Charitable Donations
on March 27, 2014
Posted by: Pokernut
Turbo Tax requires a specific date for each non-cash donation. This causes us a lot of difficulty. Our Church has a monthly food collection and a monthly collection for new baby items (clothes, blankets, disposable diapers, baby soap, etc.) In addition there are special collections for non-cash items at Christmas, Thanksgiving, and Easter. So there are, at a minimum 15 different dates, most of which list the same items.
In addition we donate non-cash items to several other charities more than once a year.
Can you have an option to have "Various" instead of a specific date or have the number of times a year non-cash items were donated to a specific charity.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Relatively easy to use.
on March 27, 2014
Posted by: caroles45
Don't understand why we have to pay to file state returns. Federal is free, why isn't state free?? You make your money off the sale of the software?!?!?!
What's great about it: Getting a refund
What's not so great: Pension info for the state is confusing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Spirited my return
on March 27, 2014
Posted by: smiley113
I like how the program looked all area of the return and asked questions to insure I used all available deductions. Plus the review process double checked my deductions. I am satisfied with TurboTax. Will use it again for my 2014 return.
What's great about it: The return questions generated great insite into understanding the tax laws..
What's not so great: Tax return updates did not download till I was into the review process. This means I had to return to those areas.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 taxes
on March 27, 2014
Posted by: RAG64
I always procrastinate to file my taxes, but then when I finally sit down and enter the data, I realize how foolish I am to wait. The software is simple and straight forward to use and follow. It guides you line by line to make sure you enter all the necessary data.
What's great about it: Quick, easy, step by step directions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on March 27, 2014
Posted by: Theoldwiz
Easy to follow, easy import and very accurate. But, following the prompts, I managed to print 2 copies of the return wasting a lot of paper. Will have to be more alert next year.
What's great about it: Info import
What's not so great: Lots of printing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on March 27, 2014
Posted by: cyph
Turbo Tax says it's and IRS issue. IRS says it's a Turbo Tax issue.
Don't know what will happen this year.
It may be because we have different last names.
Don't know what will happen this year.
It may be because we have different last names.
What's great about it: Walks you through all the options, provides great guidance
What's not so great: We have never been able to e File
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellence for Over a Decade
on March 27, 2014
Posted by: Dachshund
I have been using Turbo Tax for over at least 14 years, and it has not failed me yet. It literally holds your hand as you as you take a linear path through the US tax code. Revisions to your data are easy to make with several techniques for doing so.
I would recommend purchasing Audit Defense if your tax data has a degree of complexity. IRS caught us on a personal error, and the tax experts represented us to IRS in a diligent and professional manner.
I would recommend purchasing Audit Defense if your tax data has a degree of complexity. IRS caught us on a personal error, and the tax experts represented us to IRS in a diligent and professional manner.
What's great about it: Very User Friendly. Help is always there from Turbo Tax and US government. E-filing is efficient and secure.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax dominance fading
on March 27, 2014
Posted by: mallpitas
I've used TurboTax for years. I installed 2013 TT on a new desktop computer at home. TurboTax would not use any of my previous personal information from tax year 2011 because it was more than 2 years past. My 2012 tax return was using TurboTax online version. TurboTax never asked to check if I could get info from a previous return. I had to fill in all my info from scratch. I will be looking at other tax return options if I have to refill all my info every year.
What's great about it: Familiar look and feel
What's not so great: Did not recognize me
Written by a customer while visiting turbotax.intuit.com