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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
2
Confusing at the end
on March 27, 2014
Posted by: airportman44
At the end, the program was very confusing. I was asked if I wanted to print my forms, OK. I was taken to a PDF that asked me to sign the forms before they were printed and mailed. I was not mailing them, I want to email them.
What's great about it: Started out clean and simple
What's not so great: At the end, got very confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Interesting conclusion
on March 27, 2014
Posted by: Anonymous
The program is great itself as it is easy and very user friendly. The e-mail portion of it is a great change. I never saw the extra filing fees coming nor the bank deal with some eastern bank. The extra charges made it almost as expensive as having a preparation expert to it. That takes away the advantage......
What's great about it: Easy and quick
What's not so great: nice extra charges to e-mail
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
taxes made easy
on March 27, 2014
Posted by: waes
overall experience is good. Easy to follow directions even for more complicated tax situations.
What's great about it: transfer of data from prior years
What's not so great: hard to get answers to questions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ok but not great
on March 27, 2014
Posted by: bzbzbz
Once printed, not sure which forms should be mailed, computer hung up several time with turbo tax loaded, printing only one form was difficult, only wanted to print state return - printed fed as well, still not sure how to save in pdf format, last years save all on a disc was much easier, not sure how tom exit this review, picture says 1000 words is a stupid feature!!!
What's not so great: printing was very difficult to navigate, saving to pdf was not easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done for another year!
on March 27, 2014
Posted by: AltheaAnn
Turbo Tax has worked for me for the last 6 years. There have been no audits and no problems. If you can read your 1099's, you can fill in all of the required blanks on the forms that TurboTax provides. E-filing is so easy.
What's great about it: The transfer of information & numbers from last year's taxes!
What's not so great: I have no complaints.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Deluxe
on March 27, 2014
Posted by: harrylg
Taxes are a very personal and somewhat frightening part of life. Using a product that would not finish the return last year and would not load this year is disconcerting. I got my return however the cost to emotions was HIGH.
What's great about it: Tax finished THIS YEAR, "not last year"
What's not so great: It DID NOT load from CD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 27, 2014
Posted by: Nice14512
Turbo tax is easy to use and fast, but it has lots of screens you have to click through. It would be great if the first page after the information screen (names, address, SSN, etc....) was a list of check boxes asking what forms you had such as W-2, 1099-G, 1099-INT, etc... Following this would be general questions such as 'Do you own a home/have a mortgage?' 'DId you pay personal property tax?', Did you have paperwork for deductible contributions?, and others. The check boxes and yes/no answers would queue up the screens.
What's great about it: Easy to Use and quick
What's not so great: Sometimes too many screens to click through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Took away the Stump
on March 27, 2014
Posted by: Blotzenfoller
Preparing for this means gathering lots of paper things. Maybe having some kind of guide for sorting them might help speed thiings up.
What's great about it: easy to follow & seems thorough
What's not so great: none
Written by a customer while visiting turbotax.intuit.com