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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on March 27, 2014
Posted by: Lori99
I have used TurboTax for years now and find it very easy to use. Thank you. P.S. Submitting the review was more complicated than doing my taxes--it kept coming back with errors!
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy!
on March 27, 2014
Posted by: danescot
I said it all under PROS.
What's great about it: I have been using TurboTax for several years and find it very easy to understand. I will continue to use it again.
What's not so great: A little slow loading up sometimes. Could be my computer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Improved performance
on March 27, 2014
Posted by: seriously1
Used TurboTax for years. It seemed to guide me through the process quicker and more efficiently this year. Found it easier to get explanations and answers whenever a section became confusing.
What's great about it: Got it done fast
What's not so great: Duh, it's taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accepted Same Day
on March 27, 2014
Posted by: Larryannie
My federal and state returns were accepted the same day as filed.
What's great about it: I feel confident using TurboTax
What's not so great: I wish that state e-filing cost was cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job Turbo Tax
on March 27, 2014
Posted by: Franzua
It seems every year the software is easier and more complete.
Makes me wonder if I missed some taxes in the past.
But good experience overall.
Makes me wonder if I missed some taxes in the past.
But good experience overall.
What's great about it: easy to follow
What's not so great: some editing issues at times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and easy
on March 27, 2014
Posted by: JerseyMom48
I have been using Turbo Tax for over 5 years. I like that it not only pulls over prior year information so you are not required to re-enter all your employer and personal data, etc, it also gives you a nice comparison summary of this year next to last year, and a earning analysis of the last five years. Turbo tax walks you through each type of tax situation in an interview format, allowing you to completely skip sections that are not relevant to you.
I had a little trouble figuring out how to go back and fill in some data I was originally missing, and then after I paid for the state e-filing and was preparing to transmit, the file kept failing because there was an update. I figured out how to load the update, but the file wouldn't transmit. I checked the question and answer forum and learned what to do-because I have a MAC I had to shut down Turbo Tax and restart it and then the file would transmit. Until it actually transmitted, I was a little panicked. Otherwise, I love Turbo Tax and would highly recommend it.
I had a little trouble figuring out how to go back and fill in some data I was originally missing, and then after I paid for the state e-filing and was preparing to transmit, the file kept failing because there was an update. I figured out how to load the update, but the file wouldn't transmit. I checked the question and answer forum and learned what to do-because I have a MAC I had to shut down Turbo Tax and restart it and then the file would transmit. Until it actually transmitted, I was a little panicked. Otherwise, I love Turbo Tax and would highly recommend it.
What's great about it: Since TurboTax pulls over prior year data, filing is pretty quick and easy
What's not so great: I use a Mac and discovered a glitch that made e-filing tricky
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 27, 2014
Posted by: Bigcitymom
I have used Turbo Tax for the last 4 years, eaiser every year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved your service
on March 27, 2014
Posted by: Lakerdj1
Amazing product
What's great about it: Simple, detailed and easy
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com