Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Works well
on March 27, 2014
Posted by: Schumi7
Works well and is convenient with e-file. Lots of detail and options, though you could get lost, but there is plenty of help info. Seems a bit sluggish to load, but I guess they know that because they keep telling you, "just a little bit longer."
turbo tax is wonderful. It walked me through this process and it was actually fun! I like the way it is organized and how you can stop, take a break and come back to where you were working.
What's great about it: it asked all the questions I needed
Last year for AZ return, your program did not allow us to take the credit for military pensions so we had to fill out the state form by hand. We almost did not purchase your package this year. Also, your program allowed us to put the Long Term Care premiums in two places as a deduction which is not allowed- hopefully you will fix this for next year!
There has be be a better way to print the itemized list of of non-cash items listed for charity. Every year I spend an hour trying to find out how to do it and every year I think it changes. Now the only way I could find was to go to printer center; forms; mark forms to review or keep for records; mark Tax return & all calculation worksheets, Then hit preview print copy and a new screen comes up. From there you have to scroll all the way down on the left side of page till you find 'additional information'. when you hit that presto.....there they are. The itemized list of contributions but not exactly correct but better than trying to print screen when you enter the information. Certainly needs a technician attention!!!
What's great about it: Good guidenance,.works well, walks you through everything.
What's not so great: Printing non-cash contributions worksheets with individual items listed.
Overall, this years product wasn't your best. The product purchased had a built in error that required tech support to assist me in even loading it on my computer. When doing final review of forms, several strange ones were included (ES stuff, I think). The process to print some or all forms is confusing, and having several times to say no to additional purchases from your company isn't the best.
What's great about it: continuity with previous use of your software
What's not so great: product sold had fault and strange listings of forms