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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Databases are awesom
on March 27, 2014
Posted by: thedr9wningman
Look, Turbo Tax takes so much pain out of taxes that it is worth the cost every year. The only problem I have is that taxes are so bleeding confusing and take SO LONG to do, it is a major brain drain. Can't this be automated IRS?
What's great about it: Imports data from everywhere
What's not so great: It's still doing taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using TurboTax for Many Years
on March 27, 2014
Posted by: Chris30546
I have always done my own taxes, since my first filing in 1970. For many years, I've used TurboTax and obviously, it was so easy being walked through the process. I was also confident the filings were correct.
Not once during my years using TurboTax have I been audited or even contacted by the IRS. Several times, the income for my wife and myself fluctuated year to year. The change could have been very significant and would normally be questioned by the IRS. Using TurboTax, these fluctuations were NEVER QUESTIONED! Thanks TurboTax!
I've been offered the opportunity to have "professional" tax preparation several times but while it would have saved an hour or so, I decided to continue using TurboTax even when the offers were free. Thanks but no thanks.
What's great about it: The ease of being walked through my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another good year
on March 27, 2014
Posted by: HASZ
I have some trouble getting to finally E-FILE after I have given all direct debit info and have no errors posted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Customer Service! Excellent Refund!!
on March 27, 2014
Posted by: Davidbatts
Excellent Customer Service! Excellent Refund!! Love the product. My second year using it.
What's great about it: Customer Service and Refund
What's not so great: Filing issues/glitches
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 27, 2014
Posted by: sand14
state form not good
What's great about it: federal form good
What's not so great: turbo tax would not let me under college tuition tax credit -- deductible as a credit on colorado state income tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 finished
on March 27, 2014
Posted by: CECretired
I have used Turbo Tax for many years and it works very well.
I particularly like the ability for purchase audit protection for a low fee so I don't ever have to worry about an IRS audit.
What's great about it: easy to install, detailed walk thru of all areas
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Twenty one years in a row.
on March 27, 2014
Posted by: DAVEinVT
I'm a volunteer tax preparer with a VITA/TCE program and the software we use for that is way more difficult to use than TurboTax. TT's step by step approach puts everything in the proper place and asks questions about things you probably wouldn't think of yourself. And with the tax code of today it would be difficult, if not impossible, to do a return with pencil and paper.
On the con side: it's pricy, especially the 25% increase in the state filing fee. But still, it's well below what you'd pay for a professionally prepared return. Also it seemed to me that TT asked some questions it should have already known. Perhaps the info carry-forward from last years return isn't as robust as it used to be.
But all in all, I'll be waiting in line to buy it again next year.
What's great about it: Easy, thorough, accurate.
What's not so great: Minor stuff.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo the Tax Prepare Geni
on March 27, 2014
Posted by: Doggyfast
Love the guide that takes you through every possible income catagory, (just in case I forgot something). The best is the guide through the deductions. Great job to make sure we took advantange of all the possible deductions we were entitled to! Thanks for assisting with providing the values of charitable items for donations. Thank you for such peace of mind. Turbo Tax is awesome. I call you the Turbo Tax Geni. Taxes made easy and accurate. How great is that?!
What's great about it: So easy to understand and follow
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com