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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Gets better each year
on March 27, 2014
Posted by: Ursapater
TurboTax continues to improve and I have been using it for many years. The import features, including previous year's data, financial institution info. and charitable contributions from ItsDeductible are great time savers. The interview process continues to be very helpful.
I would like to see 2 improvements. 1). When the system lists charitable contributions from the previous year, it would be very helpful to arrange them in alphabetical order; that's the way I keep them on an Excel spreadsheet. It would also be a time-saver to return to the position on the list where you last made an entry; the system takes you back to the top of the page when you are done with a contribution. 2). The system forces you to print Estimated Tax Vouchers for the next tax year and I find this annoying. I believe that I know more about my income for the coming year than the system does. Additionally, I believe that many people are using on-line methods to file Estimated Tax payments (EFTPS for Federal, state DOR for state).
What's great about it: Import features
What's not so great: Mandatory Estimated Tax Vouchers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 27, 2014
Posted by: Sophiepapa
I have used Turbo tax for years and will continue, I have always been very happy with the program
What's great about it: Turbo tax is very user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 27, 2014
Posted by: sammysy
there should be an option not to print the turbo tax cover notes. Reason, when using two sided printing, these will also automatically print as part of the official copy for filing.
What's great about it: easy to follow
What's not so great: print option
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed!!
on March 27, 2014
Posted by: 44pearl
I find it confusing, which was not the case at all. That is why I continued to use it for many, many years. Right now, I am having difficulty printing my forms. It used to be you just hit "print" and it printed. Now, it is going to some crazy site. Please go back to the user friendly TurboTax!!!
What's not so great: I'm not sure I will use TurboTax again after using for many years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, except for the e-file click!!
on March 27, 2014
Posted by: ButteredPopcorn
Everything went well in entering info. Great!
I'm on a Mac and couldn't actually file (!) because the Validation step could not complete. I cycled through several times, digging into Turbo Tax chat for a l-o-n-g time with suggestions about uninstalling, reinstalling, renaming files etc. that was much to onerous for me. Finally a found a response from a SuperUser that was simple and successful: Empty Trash, restart your Mac, open TT from Apps folder, update software if needed and file. Voila! It worked. This shouldn't be so HARD!
I'm on a Mac and couldn't actually file (!) because the Validation step could not complete. I cycled through several times, digging into Turbo Tax chat for a l-o-n-g time with suggestions about uninstalling, reinstalling, renaming files etc. that was much to onerous for me. Finally a found a response from a SuperUser that was simple and successful: Empty Trash, restart your Mac, open TT from Apps folder, update software if needed and file. Voila! It worked. This shouldn't be so HARD!
Took almost as much time to figure out how to actually e-file as it did to figure out the taxes. Please address for next year.
What's great about it: clear, efficient interview process
What's not so great: couldn't complete Validation to actually file...for the longest time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Trusting Turbo Tax
on March 27, 2014
Posted by: Steeple
The info for trading in a car is very confusing. I used an Illinois ST-556 and it was still confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I know I'm getting my maximum return every year!
on March 27, 2014
Posted by: HappyTurboIll
I use Turbo Tax every year and always love the ease of use and the feeling that I am covering everything. A few years ago I went to a tax service to convince myself that I was not missing out on any further tax deductions (per the commercials on tv). Turns out they use a tax software very similar to Turbo Tax and were not as knowledgeable as what I can find via the Turbo Tax experts or online. Ever since, I feel even more secure that I am getting my maximum refund via Turbo Tax. My one request would be for Turbo Tax to allow for step by step via forms such as the 982 I needed to fill out this year. I have to research online how to do this via your software, but in the end it turned out I just needed to manually update the form. Love the product and will continue to use every year going forward!
What's great about it: Easy of use, step by step
What's not so great: did not include step by step for form 982 so needed to research how to fill out myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy - Peasy
on March 27, 2014
Posted by: ProToGo
Another set of taxes done with very little pain.
What's great about it: Can carry forward previous years info to save time. prompts for items I might have missed.
What's not so great: Have to load previous return info at the beginning.
Written by a customer while visiting turbotax.intuit.com