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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
simple & Easy
on March 26, 2014
Posted by: simiman
I have been using TurboTax for 6 years. I never have a problem. My taxes are completed in a very short time and I know they are correct. Why would I even think of using anything else?
What's great about it: Easy to follow instructions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pay up
on March 26, 2014
Posted by: Gustavia
TurboTax is very helpful in the preparation of your federal tax return. Assistance could be enhanced by incorporating more IRS regulations into TurboTax or telling the tax preparer where to find the relevant IRS regulations.
The quality of assistance for preparation of the California tax return is lower than that offered for the federal return. Some needed changes are minor. For example, we filed a joint return, but our names (and they are short) do not fit on sides 2, 3, 4, and 5 of form 540. A more significant issue is that the TurboTax instructions for calculating taxable vs. non-taxable investment income were counterproductive. Fortunately TurboTax gives you access to the actual tax forms where you can directly input the correct figures.
All in all TurboTax is a good deal and considerably cheaper than hiring qualified help.
The quality of assistance for preparation of the California tax return is lower than that offered for the federal return. Some needed changes are minor. For example, we filed a joint return, but our names (and they are short) do not fit on sides 2, 3, 4, and 5 of form 540. A more significant issue is that the TurboTax instructions for calculating taxable vs. non-taxable investment income were counterproductive. Fortunately TurboTax gives you access to the actual tax forms where you can directly input the correct figures.
All in all TurboTax is a good deal and considerably cheaper than hiring qualified help.
What's great about it: Greatly improved assistance to prepare federal tax return
What's not so great: California state tax return assistance needs improvement
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 26, 2014
Posted by: Glove266
It is now March 26 and revised forms were not delivered util today. Could do better.
What's great about it: Easy to navagate
What's not so great: Form revisions were not timely
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like that!
on March 26, 2014
Posted by: Mapman
Process very comprehensive. Instructions easy to follow. Downloading previous year's return allowed me to complete the entire process in less than one hour. Previous returns sometimes took days to complete. Keep improving (and simplifying) and I'll be a customer for life.
What's great about it: You're improving each year. I like that!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as eating apple pie
on March 26, 2014
Posted by: Harryhogan
Having information transferred from the previous filing is helpful in identifying information that needs to be added or deleted. The error checking feature a comforting in knowing that you have enter the appropriate information.
What's great about it: Checking for errors
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
To easy?
on March 26, 2014
Posted by: 47bill
Like the way I could "pick and choose" what area to fill out. Allows one to piecemeal return as materials arrive in mail rather than waiting until you have a bushel basket of records and then try to cram while burning the midnight oil. Almost makes it fun to file. (underline almost!)
What's great about it: Nicely set up and organized
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 26, 2014
Posted by: DJRetired
I've been using Turbo Tax for several years and I've NEVER had a problem Filing my Federal and State tax returns is easy and I totally trust Turbo Tax to give me a complete error-free tax return.
What's great about it: Effortless - Automatic - Reliable - Trustworthy !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Used many times
on March 26, 2014
Posted by: MikeVos
I've used TurboTax for many years, always successfully. The increase in filing fees will soon drive me away from efiling.
What's great about it: Step by step good for reminders
What's not so great: filing fees
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com