Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
2
disappointed that more info was not xsfd from 2012
on March 26, 2014
Posted by: GHStatenIsland
For someone who is retired and taking a standard deduction much too much time was wasted in answering non-relevant questions, previously answered (in prior tax years) questions. I have utilized Turbo Tax since 2004 (on the same computer) (and back to to 1998 on another computer) but I'm not sure why I continue to utilize it since it is so time consuming. Isn't there a more consistent way for you to retrieve the prior year personal information?
Have used this software since its inception with advent of wide PC use in mid 1980s. Like its general overall consistency from year to year, and especially import feature of all information from previous year. Believe it the best option to complete one's taxes. In the past the program has identified forms I was not aware of, and provided additional refunds. As tax codes become more complicated, the software keeps pace. However, found it more complicated this year to enter a single line for short and long term capital gains/losses as per investment summary and reference back to attached brokerage house print-out for multiple trades of minor amounts. (It would take many hours to enter these minor trades individually by no. of shares and dates.) Should be an easier way to do this on Schedule D worksheet. Hence 4 rather than 5 stars. Still the best, for novice or tax accountant.
What's great about it: Covers everything, identifies proper forms, allows for easy step or direct to forms, imports last year's information
What's not so great: A litle difficulty to append brokerage transaction forms
I am actually very happy with this experience. My husband and I have been married for 10 years and have always hired someone else to do our taxes due to the fact that we never felt fully equipped to do the paper work to file our own taxes. My husband is clergy, as well as in the United States Army, and I was a teacher and we had complicated deductions. Last year, Liberty Tax completely messed up our taxes, shorted us money, and charged an outrageous amount. The IRS even had to correct mistakes that Liberty Tax made. My husband I pride ourselves in having excellent credit and a clear bill with the IRS, so we were extremely frustrated with the careless mistakes Liberty Tax made. This year we decided to try it ourselves and it was a huge success! It was very easy and not at all as complicated as we thought doing our own taxes would be. Makes me wish we would have used TurboTax a long time ago!
What's great about it: Very easy! I was able to file taxes while my kids ran around! That's multi-tasking!
TURBOtAX NOT READY FOR USE FOR FILING AS UPDATES WERE MADE BUT YET THE UPDATES COULDN'T BE DOWNLOADED! THIS COST ME ALMOST 2 WEEKS BEFORE I COULD FILE. POOR TESTING OF YOUR SOFTWARE AND UPDATES.
What's not so great: Software not ready in time for tax filing. Error check did not find the error
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments