The stock sales worksheet is NOT intuitive. I kept entering things DOWN the column instead of across and clicking the stuff across only brought up an explanation, not a place to enter data. Either make the form look more like the 1099B or move the cursor automatically so that you put the data in the right place. Other than that the product works as advertised and is easy to use.
What's great about it: works great and the Q/A format is easy to use
What's not so great: see comment on 100 B worksheet
TURBOTAX IS THE EASIEST WAY TO DO YOUR TAXES!!! ALL AVENUES ARE COVERED AND IF YOU HAVE ALL YOUR INFO IT IS A BREEZE TO COMPLETE AND FILE YOUR TAXES. I WOULD HIGHLY RECOMMEND TO ANYONE NOVICE OR PRO.
What's great about it: MAKES TAXTIME LESS STRESSFUL
What's not so great: THE STATE IS COMPLETED THROUGH FEDERAL ENTRIES AND REASON FOR DIFFERNT DEDUCTIONS IN STATE ARE NOT ALWAYS UNDERSTOOD
Been using TurboTax since 1995! I most appreciate TurboTax's ability to put my mind at ease...what used to feel like an overwhelming chore now at least feels manageable. Taxes are never fun, but now I don't worry that I have overlooked the obvious!
What's great about it: Logical, organized way to complete a complex return
What's not so great: Complex issues still require some individual knowledge
When a problem came up your support team came to the rescue and fixed it. The problems were computer related and not your software. Hats off to a great team.
What's great about it: Your support team is knowledgeable and extremely helpful
You could still make things a lot easier if when stating that you are a retiree that you only have to look at the whole income category and skip those that don't have any meaning for you. Same with deductions. I know that I don't qualify or even come close so why ask at the silly questions about deductions.