turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
Very through process
on March 26, 2014
Posted by: checkerman
Have used Turbo Tax for many years and plan to continue as long as I am able to do my own tax returns.
What's great about it: Most areas very simple to fill in and move on
What's not so great: Since I lived in 2 states last year some items were taxed twice until I re did the return.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good except for 1099 B entry worksheet
on March 26, 2014
Posted by: Al154
The stock sales worksheet is NOT intuitive. I kept entering things DOWN the column instead of across and clicking the stuff across only brought up an explanation, not a place to enter data. Either make the form look more like the 1099B or move the cursor automatically so that you put the data in the right place. Other than that the product works as advertised and is easy to use.
What's great about it: works great and the Q/A format is easy to use
What's not so great: see comment on 100 B worksheet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Taxes using Turbotax
on March 26, 2014
Posted by: WilliamDS
I have used Turbo tax for at least ten years. Don't plan to change.
What's great about it: I can go through the question and answer or go to form. Comparison to last year is great for spotting missed info.
What's not so great: Non
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TAXES MADE EASY WITH TURBOTAX
on March 26, 2014
Posted by: ROBWAY
TURBOTAX IS THE EASIEST WAY TO DO YOUR TAXES!!! ALL AVENUES ARE COVERED AND IF YOU HAVE ALL YOUR INFO IT IS A BREEZE TO COMPLETE AND FILE YOUR TAXES. I WOULD HIGHLY RECOMMEND TO ANYONE NOVICE OR PRO.
What's great about it: MAKES TAXTIME LESS STRESSFUL
What's not so great: THE STATE IS COMPLETED THROUGH FEDERAL ENTRIES AND REASON FOR DIFFERNT DEDUCTIONS IN STATE ARE NOT ALWAYS UNDERSTOOD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I can always trust TurboTax
on March 26, 2014
Posted by: shadeseeker
Been using TurboTax since 1995! I most appreciate TurboTax's ability to put my mind at ease...what used to feel like an overwhelming chore now at least feels manageable. Taxes are never fun, but now I don't worry that I have overlooked the obvious!
What's great about it: Logical, organized way to complete a complex return
What's not so great: Complex issues still require some individual knowledge
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Support for a Great Product
on March 26, 2014
Posted by: rvstan
When a problem came up your support team came to the rescue and fixed it. The problems were computer related and not your software. Hats off to a great team.
What's great about it: Your support team is knowledgeable and extremely helpful
What's not so great: Haven't found any.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
three for me
on March 26, 2014
Posted by: Anonymous
Works well, would hate to try to do my taxes without it
What's great about it: walks through step by step
What's not so great: not easy to skip previous types of deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Retiree Assistance
on March 26, 2014
Posted by: dwpiller
You could still make things a lot easier if when stating that you are a retiree that you only have to look at the whole income category and skip those that don't have any meaning for you. Same with deductions. I know that I don't qualify or even come close so why ask at the silly questions about deductions.
What's great about it: Gets better each year
Written by a customer while visiting turbotax.intuit.com
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