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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Oh so easy
on March 26, 2014
Posted by: Sandy47
I have been using Turbo Tax for years, and every year it gets easier and more into me. The way I live and spend my money. Keeps on track with new updates and tips.
What's great about it: Had all the answers, easy to use help, everything in order
What's not so great: can't think of a one.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 26, 2014
Posted by: MajorMinorKey
Reviewing a small segment often required going through a lot of screens. Not certain that you could just look and then go to the end. Seemed hard to get to a summary and then to a segment. Often did not know how to get to the summary. different from other years when easier. Liked not having to put full address of a charity that you give $100. Give to a lot and when initially put into system when it first started listing, it took me around 3 - 4 hours to record 40-50 charities. Easier with just the name.
What's great about it: Eliminated addresses for Charities; complete review
What's not so great: Often lots of screens to change one or two items
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Again 1-2-3 Easy Filing
on March 26, 2014
Posted by: ancprof
Can't believe how simple to follow and fill in what's needed for tax filing. Been doing this for quite a few years now in TurboTax. Interesting point a few years ago: my wife doubted the accuracy of TurboTax (or maybe my use of it) and suggested going to one of those tax doing/filing companies where some of her family had gone. Surprise, surprise... Not only did TurboTax perform within $1.00 of their software, but the company "expert" said maybe I should work there and show them a few tricks!!! Always a great experience with TurboTax. Keep up the good work.
What's great about it: ease of answering questions
What's not so great: Occasionally not clear about corrections that need to be made
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on March 26, 2014
Posted by: Hossdogwm
live chat would be nice!
What's great about it: fast and easy. self explanatory
What's not so great: live chat would be nice
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great with one exception
on March 26, 2014
Posted by: Tigerlair
Everything went quite easily until I tried to file both Federal and NJ electronically. A notice said it could not file, needed a program update. I tried updating several times and it said it was installed. Still no file after trying over two days. What goes? I will just file by mail. I paid extra for electronic state filing. What about that?
What's great about it: Worked easily and well just like last year
What's not so great: Could not get the program to file electronically
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Government gets it all!
on March 26, 2014
Posted by: CJowet
Not as easy as 2012. Had to keep going to Get More Info.
What's not so great: Updates did not load automatically when program was opened.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
a small problem
on March 26, 2014
Posted by: arkie2020
I love Turbo Tax and I'm very comfortable with it. This year however I noticed an odd glitch. When I was working on multiple returns, I would quit my daughter's return and when I went back to it, the page was blank. I could not close her return either. I had to completely quit Turbo Tax to get back to her return. It only seemed to happen with my daughter's return. I was concerned that all my work had been lost because her page was blank.
What's great about it: I'm familiar with Turbo Tax. Have used it for years
What's not so great: Had a small problem this year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick, Clean, Convenient
on March 26, 2014
Posted by: KDC1000000
Did all of my taxes this year in one 3 hour session. This is good for a family of 4 with house, investments, and itemized deductions. Plus I got a great Federal and State refund!
What's great about it: Fast and Linke the transfer of data from last year
What's not so great: Always have to update
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com