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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Great program
on March 26, 2014
Posted by: SilvanaG
Have used this programs for over 15 years now, never a problem, I keep coming back every year.
What's great about it: Easy to use, ideal for basic tax situations
What's not so great: I don't know, probably not so ideal for complex tax situations, not my case for now
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done quickly
on March 26, 2014
Posted by: palmcaydan
Did it quickly and sent it off.
What's great about it: easily understood
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 26, 2014
Posted by: daso
1. When TT decides that the Fed return is 1049EZ have an option to NOT print out all the unnecessary forms
2. Can never find where to put cost for safe deposit box.
2. Can never find where to put cost for safe deposit box.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
$$$$
on March 26, 2014
Posted by: Pat11455
LOVE IT ...been using it for several years now, saves me money in tax prep.
What's great about it: VERY EASY
What's not so great: NONE
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More cumbersome to use
on March 26, 2014
Posted by: undelighted
I have been using Turbo Tax for the past 10 years. Each year, I provide Turbo Tax with suggestions to improve their product, but i never see any of the suggestions implemented. Navigation is difficult; it is hard to return to area to make edits or adjustments since they were skipped. Filing electronically has increased in price in addition to the increase in the Turbo Tax software. Filing should be included in the price of the Turbo Tax software. On line support is inadequate and there is no customer support number provided to call for assistance. I will be evaluating using another solution next year.
What's great about it: Fast calculations
What's not so great: Expensive to file electronically, not easy to navigate or return to items skipped. Unable to open last year's returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Taxes
on March 26, 2014
Posted by: steelhead4u
Have used TT for many years, will continue to do so.
What's great about it: Fast and through
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Jock MacM's View
on March 26, 2014
Posted by: JockMacM
I have been a Turbo Tax user for many years and think it is a wonderful product. The only area that I would like to see improved would be in the area of estimated taxes. First , the gathering of information is not straight forward and doesn't follow the tax return. Second, if you file a state tax return, you must re-enter your estimates into the state tax estimator rather than transfer it from your estimated tax work on the federal return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wow! 5 years of TurboTax and faster than ever!
on March 26, 2014
Posted by: DocRM
Turbo Tax is so much better than my prior experiences with Tax Cut. Accurate, quick and easy!
What's great about it: Super fast and past imports of taxes make it easy.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com