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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
User Friendly
on March 25, 2014
Posted by: seaowl
Step by step process easily guides one through the filing process. Instuctions are clear. E-filing is simple and understandable.
What's great about it: step by step guides with instructions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
SSN Glitch
on March 25, 2014
Posted by: wtbill
I have just resubmitted our return after a reject because of spouse's SSN???? Could not find the problem on hard copy and not sure what you did to fix. It just said you were done and resubmit???? Waiting to see. I have been using Turbo for years, this dents my confidence a little.
What's great about it: Fast and Easy
What's not so great: this year a SSN glitch
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I am extremely pleased with the overall results of
on March 25, 2014
Posted by: BrokenArrow
Customer service is great. Getting refund so quickly is wonderful. But, the program just does't like Apple computers. Three years running it has taken an inordinate amount of time to get the program up and going. This year it was well over two hours just to get the download. My thanks to Summer who patiently took me through dozens of options until we finally got it done.
Doug Ambroza
Doug Ambroza
What's great about it: The two folks who helped me get started were great.
What's not so great: The program must become more user friendly for Mac customers or I will not continue to use it. Took over two hours just
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good program
on March 25, 2014
Posted by: Harriet44
Good program. Been using Turbo Tax for years and it has always been correct and never caused any problems with IRS.
What's great about it: Easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Jack's Review
on March 25, 2014
Posted by: YellowJack71
It seemed like Turbo Tax was always trying to get more money out of me - the initial purchase price should have included all the information I needed. It was disappointing that I had to pay to electronically file my Georgia return.
What's great about it: Easy to follow and find where to put information
What's not so great: I could not find a way to print just one page (i.e: my signature page)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to do taxes!
on March 25, 2014
Posted by: scout31
Using turboTax is so easy! If i'm not sure what they are asking or where I need to look, help is just a click away.
We've used turbotax for the last couple of years and are extremely happy with the results.
We've used turbotax for the last couple of years and are extremely happy with the results.
What's great about it: easy, step-by-step instructions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Definitely Helpful
on March 25, 2014
Posted by: 7dantheman7
We'll keep using Turbo Tax. It simplifies the entire process.
What's great about it: Explanations were clear and concise.
What's not so great: None.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: doougle
Great program. I have been using it since it started and have never had a problem. I learn more each year about saving money. Just take your time and if you don't understand read the little question and answer pop ups. Very detailed.
What's great about it: Excellent way to save money and learn more about taxes
Written by a customer while visiting turbotax.intuit.com