Turbo Tax was easy to install with clear instructions. Once installed, it was easy to use and file your returns. The input of income, deductions, tax credits, etc. was broken up into logical steps with clearly defined instructions. It has tutorials that provide answers to tax questions that you may have. It is so simple to use, you provide the numbers and Turbo Tax does all the work and calculations for you. I will use Turbo Tax to do my future tax returns.
What's great about it: Turbo Tax was easy to install and easy to use.
What's not so great: Wish it had capability to do and file local tax returns.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I have been using TT for many years, and I have a somewhat complicated return. TT handles it like a dream! I go through the step by step mode, slowly, and answer everything. They take care of the rest. Saves tons of money on fancy preparers that I do not need.
What's great about it: great user interface, well organized, clear explanations