I used TurboTax in previous years when my dad purchased it. This year I did it on my own and although I was nervous about not having my dad for help, I quickly found I didn't need him. TurboTax explained everything and if I was unclear as to what the question was asking for, they conveniently provided a link to provide further explanation. Awesome software that I will continue to use for as long as they keep making it!
What's great about it: Everything! Easy instructions, Quick process, and I like that I can save my work and come back to it if needed.
What's not so great: I can't say I have any complaints.
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
option for turbo tax to walk you through income & expense is very helpful. Ability to enter information as received and later return to finish is great. Final review for accuracy and completeness and audit probability rating is reassuring. It still does not provide assurance that I have overlooked something new. Turbo Tax is a good product that I will recommend to others with the caution that it still requires a lot of work. Your stupid program will not accept my 76 year old nickname of Jed - how about Jims and Dons.
What's great about it: Helpful walk through input information
What's not so great: Most of work is related to collection of data