I have been using this for years & years & will continue to do so as long as it stays the "same". I can't imagine paying someone as I have a lot of forms & I would still need to gather all the info. Why pay someone a lot of money to just enter the numbers when I've done all the leg work?
What's great about it: easy to use, like the guided part. Great that it imports last years info.
Overall I liked the product; been using it for several years now. The user interface remains pretty good. I liked the import of the 2012 tax data. My biggest complaints are 1) there should be a lot more info on kids in college but are still dependent on Mom and Dad supporting them. If a student works part-time who takes the personal deduction for the student and what do I tell my kids (can they also take the personal deduction?) and 2) the non-cash charitable deduction section needs more info on contributing what is basically computer rental. I run a program to help analyze data for Standford University and trying to categorize that is difficult (intellectual property?) and how to calculate a fair value for the computer hours worked by the machines.
What's great about it: Migrated 2012 data automatically. Fairly easy to follow.
What's not so great: Non-cash charitable deduction worksheet could use some work.
I worked on my taxes a little at a time over a few weeks. It was simple to pick back up where I left off. I felt like it did a thorough job on my taxes as well. I loved how it walked me through my business expenses and deductions.
What's great about it: Walked me through it all!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
all well until the end. since disabled dependent had no income other than ssa-1099 we could not file federal electronically. then when you go to print, the instructions are incomplete and leave you wondering why you don't get 2 copies, one to mail, one to keep. why couldn't we efile? we paid for the program...we should be able to efile the federal form.
What's great about it: tax part good
What's not so great: file by mail printouts confusing/ incomplete