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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy Peasy
on March 25, 2014
Posted by: gardengal26
I have always done my own taxes. For the past 5 years I have used TT. TT has taken the headache out of understanding all the new tax laws, do's and don'ts. It makes itemizing deductions so much easier. I will never go back to figuring out my taxes without Turbo Tax!!
What's great about it: step by step instructions
What's not so great: would like more help/explanations with retirement accts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better Every Year
on March 25, 2014
Posted by: Freckledoodle
I have been using TurboTax for so long I can't remember when I started. Each year you have gotten better, fixed problem areas and maintained customer satisfaction. When we moved from VA to CO in 1997 there was a problem with the part year stuff, because I came out in Jan. and my husband came out in May. But your techs helped me resolve it quickly. When we owned a business TurboTax was there all year to help us with everything. I would not use any other tax software - EVER.
What's great about it: Improvements to interactive questions
What's not so great: Didn't find any this year, except when you told me I didn't qualify
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ah, so close...
on March 25, 2014
Posted by: pnwtaxamateur
TurboTax (TT) is generally very useful and saves a lot of time and angst. However, almost every year there is something that does not work right and there is no prior indication of that gap. I routinely do a detailed check of the return before filing. In short, since most of the return is completed via detailed steps, it is not obvious when TT is NOT following the steps. So, the best way to use TT is to 'trust but verify' - this will save additional time & angst. As an aside, the product is far superior to the qualilty of telephone assistance - so, self-help may be necessary for successful completion.
What's great about it: Takes most of the tax prep & filing headaches away.
What's not so great: Always has some issue, so complete trust is not recommended.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
DONE
on March 25, 2014
Posted by: CH2014dh
HAVE USED FOR YEARS AND WILL
USE AGAIN
USE AGAIN
What's great about it: EASY TO USE
What's not so great: MISSED NOT HAVING COMPARISON OF MY RETURN TO AVERAGE DEDUCTIONS REVIEW
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly great
on March 25, 2014
Posted by: DeanNorth
See cons: handling those areas were a pain of jumping back and forth between programs.
What's great about it: Ease of use for most areas
What's not so great: Didn't input my charity or medical expenses from Quicken
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful
on March 25, 2014
Posted by: Mikefree41
Does just what it should do.
What's great about it: Walks you right through
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Soooooo Ez
on March 25, 2014
Posted by: Shorty4me
I have used this product for over 5 years now and have no reason to "stray" to another. Fast, efficient, reliable and accurate, Who can ask for more?
What's great about it: All options covered with intuitive questions. Safe, Efficieint and Relaible
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works for me.
on March 25, 2014
Posted by: DaleHatesTaxes
I have used TurboTax from the DOS versions. It is the best way to get through the mess we call the tax code.
We really need to simplify the tax code!
We really need to simplify the tax code!
Written by a customer while visiting turbotax.intuit.com