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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on March 25, 2014
Posted by: Buzz340
Step by step guides are easy to follow and it is convenient to stop at any point then return to continue with entering required information.
What's great about it: confident in accuracy, no guesswork
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fed great; State return very poor
on March 25, 2014
Posted by: WaltF
Our State refund will be delayed more than a month. Not at all happy!
What's great about it: Federal return was great, as it has been for a dozen years at least.
What's not so great: State return software led us to think we'd e-filed when we hadn't.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Happy
on March 25, 2014
Posted by: CTangelface
I have been using Turbo Tax for years and I am an ACCOUNTANT! It is quick and easy and gives me peace of mind!
What's great about it: Love how you walk me through everything
What's not so great: Can't think of a thing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
More explaination needed
on March 25, 2014
Posted by: csuper
There wasn't alot of information on certain topics. I tried to ask community questions and even there I found no answers. Very frustrating and confusing. Beginning to think this is not for the layman any more.
What's great about it: walked me thru
What's not so great: not enough information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Why change a great thing?
on March 25, 2014
Posted by: FreddieJ68
Far more difficult to use than prior releases. While the concept is the same, far too much entry is now required. With previous releases I still entered all my payor data so I could be in control. Issue now is the you no longer populate the data within the Fereral nor state files.
What's great about it: Entries carry over year to year. Saves much time.
What's not so great: Not nearly as easy to use as prior releases. Why change it?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax preparation program
on March 25, 2014
Posted by: bobalooie
Enjoyed the tax preparation process but didn't care about getting locked into the review process especially the nickname.
What's great about it: the complete coverage
What's not so great: getting locked into this review process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: Ali250
I've been using Turbotax for the past 5 years with no audits. I love the way that it helps you maximize your returns through itemization and error checks.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unhappy camper
on March 25, 2014
Posted by: PekinBob4U
Smooth as silk until time to E File state return for IL. Nice error message but no help in correcting the problem. Problem was solved after many hours of digging through and editing 1099"s that did not apply to our return. Not sure we will be with the "TurboTax" team next year.
What's great about it: Quick and easy entering information
What's not so great: E File problem with state return.
Written by a customer while visiting turbotax.intuit.com