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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
very effecient
on March 25, 2014
Posted by: mollymoomoo
easy to follow.
easy to load and use.
What's great about it: nice easy format
What's not so great: a little verbatious
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK
on March 25, 2014
Posted by: jonswan
Form 1040 showed line 72 as me entitled to a refund of $5242. Line 74a showed that I wanted $5228 refunded to me. I think the program calculated this lessor amount, but I don't know how or why the program did this. It did not ell me why it was different than line 72. I would really have want it all refunded. The "errorcheck" said I had no errors, but something is wrong. I filed anyway, but still wonder if you have a programming error. This is the first ime this happenned in th eyears I've used T.Tax. Also, I wish you had people availbale to chat with us when we have a program issue. I do not like trying to find an answer in your list of thousands. I am never able to find the answer there. and it is very,very time consuming.
What's great about it: relatively easy to use
What's not so great: I could not find where the program was getting the basis for for their calculation at times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
20+ years of Turbo Tax
on March 25, 2014
Posted by: jbbrow00
I have been using TT for a long time and am very comfortable with it. As I begin to get earnings from my retirement accounts, I need more help in dealing with capital gains and losses, partnership income etc. I would like TT to provide more explicit information and guidance on these topics rather than referring me to other locations.
What's great about it: Efficient, good processes
What's not so great: Not explicit enough for more complex returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
used TurboTax for years
on March 25, 2014
Posted by: rjl3
This customer did not provide a text review.
What's great about it: easy to use, helpful guidance
What's not so great: could be easier to 'jump around' to different parts of return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
major deficiencies
on March 25, 2014
Posted by: billybobwms
For the second year in a row I've punched the "final" efile button (Transmit Return) only to find that at that late date TurboTax will not accept the amount entered in Box 14 of the W-2. The program demands that I change the figure to what it requires, even though I'm looking at a paper copy of a W-2 that says something different. This "correction" should occur when the figure is initially entered, not at the end after "reviews" upon "reviews". Second complaint: My income will change dramatically in 2014 and I needed the 1040ES worksheet. NOPE, not gonna happen with TurboTax. Used to be the estimated tax worksheet was included. Some of us need it.
What's not so great: NOT ready to file when it says it is; no est. tax worksheet
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you Turbo
on March 25, 2014
Posted by: berniegoogs
You made it possible for two non savvy computer old-timers to make out our own Tax Return.
What's great about it: simply understood
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2014
Posted by: dmdansby
Ever since I started filing using Turbo tax I have just gotten happier with it each year. Keep up the good work!
What's great about it: Loved the side bar with examples. Very easy to file.
What's not so great: None that I could see
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent help with phone call.
on March 25, 2014
Posted by: Fisherman68
Been using since 2004. Like it for ease of use. Good support when right party is reached. Could use easier means of finding phone number.
What's great about it: walk thru is easy
What's not so great: few errors in Michigan form
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com