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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
2013 Turbotax
on March 24, 2014
Posted by: BobCi
I found your live help on foreign taxes very helpful. Conversely the interview on foreign taxes was confusing.
Some parts of interview seemed to repeat themselves.
Printing my returns seemed harder this year than in previous years.
The screens about printing seemed to go in cirles, and there was
no simple way pick the files you want printed, and hit a print button.
The screens about printing seemed to go in cirles, and there was
no simple way pick the files you want printed, and hit a print button.
What's great about it: Live help on foreign taxes
What's not so great: Printing tax returns. Could not go back ti previous page in some cases
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
efficient tool
on March 24, 2014
Posted by: mesmps
If you go through all the steps you cant go wrong.
What's great about it: covered all
What's not so great: Charged me twice to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and efficient
on March 24, 2014
Posted by: Ronald525
Used to like to do my own taxes on paper until it became much more complicated over the years and had to start using a CPA. He just retired and I had to do it myself again. Luckily, my life and work has become less complicated and the modern software for non-profesional filers has made it even easier. First time user of TurboTax went well, and when I had questions, the phone support people were efficient and knowledgeable in answering my questions and putting me on the right track.
What's great about it: Easy to use following the questions
What's not so great: But a lot of detail the first time using it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets easier every year!
on March 24, 2014
Posted by: GillieT
I've been using TurboTax for over 15 years now and I think it's grand. I have my own computer business and it really makes my life a lot easier come tax time. I would gladly recommend it.
Thanks Quicken, keep up the good work!
Gil
Thanks Quicken, keep up the good work!
Gil
What's great about it: Simplicity, Prompting, Review, Audit, Risk Scale
What's not so great: To many questions, Audit getting pricey
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Totally Satisfied
on March 24, 2014
Posted by: bkswv1985
This was the first time I had to do taxes on my own. You really
have made it so simple and easy for anyone.
Just following the steps and completing it took less than an hour.
Very satisfied
have made it so simple and easy for anyone.
Just following the steps and completing it took less than an hour.
Very satisfied
What's great about it: So easy for anyone
What's not so great: Nothing
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I had to Pay
on March 24, 2014
Posted by: Gtcoog
Turbo tax is a great, very simple way of doing your taxes each year. Nuff said.
What's great about it: Very easy to naviagate
What's not so great: I owed taxes for the first time in my life!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2013 State Refund
on March 24, 2014
Posted by: gries
I'll probably use a different system next year , and avoid the frustration.:=(
What's great about it: quick
What's not so great: Most of the forms didn't work well or come up at all. My state return was rejected 6 times, and I never found out why !!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Hard to add auto sales tax
on March 24, 2014
Posted by: normang1234
I accidentally put in I had no major purchases. I had forgot I had bought a vehicle earlier in 2012. Had to change my percent sales tax to get back to major purchase. Why is this not shown each time I go into Sales Tax? What a pain. I finally found on the intenet how to change this. If you ask any question please please always ask the question in case someone wants to change it.
What's great about it: Easy to use and transfers last years info
What's not so great: Hard to add auto sales tax
Written by a customer while visiting turbotax.intuit.com