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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Sadly accurate.
on March 24, 2014
Posted by: YosemiteJim
Superior program for less than complex returns. I really like that way one can up load data from investment firms directly to the program. This saves lots of time and tedious data entry.
My only warning is to review the data yourself so you won't be surprised by issues the following year, such as not having sufficient withholding.
My only warning is to review the data yourself so you won't be surprised by issues the following year, such as not having sufficient withholding.
What's great about it: This program does not make mistakes and for most returns is the most economical method of computation.
What's not so great: The program did not warn me that my Capital Loss carry forward was almost at 0 and I didn't look last year so I'm paying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes Complete! (38 pages!)
on March 24, 2014
Posted by: PowerDBA
I have been using this for many years. It works great. As my tax situation has gotten more complicated, TurboTax has kept up. The interview process is getting klunkier and getting to the specifics that I need to do is getting more difficult but overall it is a good experience. Comparing it to last year's numbers in each category really helped as my wife noticed a big difference in one area. (Gotta get the decimals in the right place!). Good program. Gonna get it again next year.
What's great about it: Easy to follow. Used lots of last years info.
What's not so great: My K-1 form was very difficult
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sigh of relief
on March 24, 2014
Posted by: GrammyWanda
I've put it off and put it off. I knew I didn't need an accountant to do my taxes this year as it was very straight forward. Thank you Turbo Tax for helping me GET IT DONE!!!
What's great about it: Very easy-step by step, so much done for you
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is GREAT!
on March 24, 2014
Posted by: EbieB
So much easier to use than the H&R Block which I used last year. I used TurboTax in 2011 and then in 2012 I bought the H&R Block Tax, I was very disappointed and confused when I filed my taxes. This year 2013 I went back to the TurboTax and was again very pleased. In less than 5 hours it was totally done and the e-file was sent. Thank You.
What's great about it: Very user friendly.
What's not so great: Not any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This is an awsome program
on March 24, 2014
Posted by: Kamik
This is as easy as having them next to you. Im only 18 and they got back a whole lot. I know who im going with next year.
What's great about it: Easy Easy Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Step-by-Step Questions
on March 24, 2014
Posted by: NoviceTaxpayer
The Step-by-Step questions are easy and organized. It takes time to answer these questions but worth it for a big refund.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could be better
on March 24, 2014
Posted by: mikey111sd
It’s ridiculous that I have to enter the same data three times in order to file Federal and state returns for myself and my partner, who are registered domestic partners in California. There’s no reason why I shouldn’t be able to enter the data for each of us once and the program can create the necessary returns for filing.
What's great about it: Ease of data entry
What's not so great: Doesn’t handle domestic partnership returns very well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Over 10 Year customer viewpoint of TurboTax 2013..
on March 24, 2014
Posted by: BJSperr
The final summary comparing 2012 taxes/refunds to 2013 taxes/refunds appeared to be making a even, $1000.00 refund error. even the TT Customer Service Rep thought so as well (His name was Daniel). A TT CPA finally figured out after 90 minutes on this call that indeed, the refund amount was correct and the back-end calculation the IRS did this year made all of this detail very confusing and not obvious at all. I was satisfied with the outcome.
Note: I was initially on hold for 14 minutes which really was a few minutes shy of 30 minutes on hold. Then I spoke to a TT Customer Support Rep with some detail to my issue. About 10 minutes into the conversations she asked me, is this a MAc or a PC computer? I said it was a Mac. She then stopped me and told me she would transfer me to the Mac side of Customer Support and I may be on hold. I was for a few minutes on Hold then Daniel came on. Daniel seemed unaware of this issue, so late in the tax season. Might help your support to run key issues Users might be experiencing to aid Customer support in having some idea's of what to explain to TT customers to minimize a very labor-intensive & long process for what probably was a relatively simple issue to explain. I will use TT next year but expect a much smoother software experience as my past years have been. Thank you.
What's great about it: As usual, had my DVD copy mailed to my home from ordering it the year before. Same great program...except....
What's not so great: The final Refund calculation was too simplified.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com