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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Long Time Customer still Delighted
on March 24, 2014
Posted by: MariaPauken
I've been using TurboTax for at least 30 years. It has never "messed me up"!. In my younger years I had extremely complex returns, with several businesses, oil wells, you name it. The system always worked for me, easing me through the input with a minimum of effort. Today I am a retiree with a much simpler return, and TurboTax makes my life even easier. Keep up the good work. P.S. I spent over 40 years in a software development career -- at one time considering an opportunity with TurboTax. I always wondered how fun that might have been -- but of course I did other fun things too. You guys are great!!!
What's great about it: Ease of Use
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great help fron the online crew!!!!
on March 24, 2014
Posted by: chrismaryland
I received great help from customer support agent :05_Jonalyn B. she understood there was a mistake and corrected the problem great customer service.
What's great about it: very easy to use amd very helpful people customer support agent:05_Jonalyn B
What's not so great: on the box it wasnt very clear of having to pay for state e filing which is very confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME!!!
on March 24, 2014
Posted by: kdbeck6071
this was honestly the easiest thing ever, this was my first year of filing my taxes on my own and turbo tax made it so easy and straight forward. Loved it and will use again!
What's great about it: fast, easy, reliable, AWESOME! definitely using next year
What's not so great: none
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on March 24, 2014
Posted by: COWSPEN
Love all the checks and balances.
What's great about it: easy to follow instruction, can come back at any time, saves all information
What's not so great: My own insecurities! Next year will be the fourth so should be great!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 24, 2014
Posted by: Sunflowersue
I have done turbo tax deluxe for at least 10 years. It is easy and it has been dependable.
What's great about it: easy and dependable
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pi
on March 24, 2014
Posted by: DNMath1
Overall, great product. I will use this next year.
What's great about it: Very easy to use
What's not so great: Updates take a while
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DETAILED REVIEW
on March 24, 2014
Posted by: FREDROMAN
GUIDANCE IS NEEDED FOR THE EXPLANATION STATEMENT REQUIRED FOR FOREIGN TAX CREDIT CARRYOVER.
What's great about it: GUIDANCE IS VERY HELPFUL
What's not so great: ESTIMATED TAXES COULD BE EASIER & MORE FLEXIBLE
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Used for years
on March 24, 2014
Posted by: GenBBHavoc
Overall still the best on the market. Good step-by-step. Still needs improvement on marking areas to go back to and then continue from where you were. Hard to find where you left off it you leave for a day or two.
What's great about it: Good Step-By-Step
What's not so great: Still hard to go back to areas you need more information on or have to look for documents for.
Written by a customer while visiting turbotax.intuit.com