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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Anyone can do this!
on March 24, 2014
Posted by: Looseleaf
This is the third year I used TurboTax to complete my mom's taxes. With its questions-and- answers format, it has been very easy to use. This year I had to file her final return and again, I had very few questions. TT could have been more clear about whether I could "certify the accuracy of the claim" for a deceased and e-file, but everything seemed to go smoothly.
What's great about it: Very easy interface
What's not so great: Unclear at some points if filing for a deceased person.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Turbo Tax program ever!
on March 24, 2014
Posted by: Professor1
I have been using Turbo Tax for years. Each year's version gets better and better. This year was no exception.
What's great about it: Very intuitive; easy to follow questions and instructions; nothing left to guesswork.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Your techs were extremely helpful
on March 24, 2014
Posted by: nyctheo
Two of your techs helped me today. The first spent a great deal of time helping me make corrections. He was so patient, friendly and helpful. The second one also helped with a much smaller problem. She too was patient, friendly and helpful.
What's great about it: The help of your techs.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1st timer
on March 24, 2014
Posted by: Gilbert47
should have started years ago with turbotax
What's great about it: easy to understand and the HELP was great
What's not so great: all good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy
on March 24, 2014
Posted by: SHWNC
As I said, it works well the same year after year. When you look at a specific form to see what actual data is required, you are left hanging as to how you get back actual tax document. It would be nice at the end if it tells you that there is an error if it would take you back to the actual form so you can see exactly where the error is. Showing a box and asking for a number is not very useful.
What's great about it: Works the same year after year.
What's not so great: Moving from forms back actual taxes is a pain.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
$0 Due $0 Refund
on March 24, 2014
Posted by: baar
I've been using TurboTax for the past 13-14 years and it's always made tax time a breeze, except for getting all the documentation I require together and organized and ready to go. I keep all "tax oriented" documentation together and in one place so even that made overall preparation simple. I really like that, if I have a question about something, all I need to do is click on the hyperlink that takes me to the answers. Another positive is the checks and double checks before committing to an action.
What's great about it: Ease of navigation
What's not so great: Not a thing wrong with the program!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Didn't take long to file
on March 24, 2014
Posted by: LovesParis
I have used Turbo Tax for the past few years and will continue to use it.
What's great about it: Easy to understand
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Return Federal
on March 24, 2014
Posted by: Rahim123
Occasionally TurboTax ("TT") transfers amounts or displays amounts that are not intuitively explained. If you had more explanatory comments with the actual reconciliation in pop-up boxes or side notes it would help.
What's great about it: Easy to use, accurate.
What's not so great: A bit deficient on informative comments.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com