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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Making life easier
on March 24, 2014
Posted by: JulieGB1
I have been using Turbo Tax for over ten years. It has eliminated a lot of the frustration over filing my taxes. Thank you for years of confidence in your product and reducing my stress over filing taxes!
What's great about it: easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
get it done!
on March 24, 2014
Posted by: chefboyjrg
Same as the last few years. Fast and easy to file my taxes. I just wish they didn't try to nickel and dime me for more then I need. If I pay for the product I need, make sure it does all necessary steps to completely file with out having to pay for this and that. Over all I recommend this program to all my friends.
What's great about it: Fast and easy
What's not so great: there are always added costs.. ie. pay more to file after you already paid for the product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2014 tax review
on March 24, 2014
Posted by: Kecrim
Overall, I like Turbo tax and have used it for several years. It is easy to follow and fast. One thing went wrong this year when I tried to e-file. I was timed out and when I signed back in, it initially wanted me to start over.. I had to quit Turbo Tax, shut down and go back in.
What's great about it: Process was very easy to follow
What's not so great: Turbo tax timed out and I had trouble signing back in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Experience
on March 24, 2014
Posted by: ROB1X
The format ,asking questions and applying the numerical answers in the correct place, makes this an easy process...have used T.T. for several years the carry forward and comparison from previous year adds to the ease of filing...only annual decision is where to purchase at the best price
What's great about it: Step by step process
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 24, 2014
Posted by: Dancingbird
TurboTax is easy to use and asks me questions I wouldn't have thought of. I actually got more of a refund last year because of some math error neither I nor TurboTax recognized.
Its Deductible wouldn't import into my return. Although I had to wait more than an hour and a half for a tech, she solved several issues with my personal computer as well as the problem with Its Deductible. The first Tech hung up on me, so I was happy I got the second Tech because she was phenomenally patient, and went above and beyond to help me. I highly recommend ItsDeductible too!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Grade A
on March 24, 2014
Posted by: Healeybj8
I have been using Turbo Tax for years without a problem. I hate doing taxes but every year it gets easier
Thanks
What's great about it: fast, easy,clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Multi returns
on March 24, 2014
Posted by: Buck0401
2014 versin not as user friendly as pror yrs.
What's great about it: Accurate handling of financial downloads.
What's not so great: Unable to inpu all int. on a singe screen, ditto div. Can't handle a Roth IRA trsfr from bank to bank; Box 7 cd H
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
CONFUSED AT REVIEW
on March 24, 2014
Posted by: WOWTURBO
UNABLE TO GO TO :APPLY TO NEXT YEARS RETURN FOR SMALL REFUND. UNABLE TO GO TO VOUCHERS EASILY TO GET DETAILS.
What's great about it: KEPT IT SIMPLE
What's not so great: KEPT IT TOO SIMPLE
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com