I have used TurboTax for many years, and sworn by it. This year I could only swear AT it. It is full of bugs - 3 that plagued me - and I wonder how many more there are that don't trip you up, but just make your tax return incorrect. It told me I needed to fill out some crazy forms that clearly weren't applicable to me - most notably, form 8891 for Canadian pension beneficiaries (I am not Canadian). Trying to get rid of the form was murder, and when I finally managed to delete it, TurboTax kept telling me I needed to complete an additional field on this non-existent form - and wouldn't let m e-file until I corrected the non-existent error on the non-existent form! Next year I'll try out differenttax prep software.
The Turbo Tax Federal and State was reasonably easy to use, but having used it in the past several years made it go quicker. The federal is really very good at letting you go back in and work on individual parts as you find better or get updated information. This allows you to get into the return before all information is finalized. For the state, Turbo Tax gets the job done, but it is not as flexible in going back in to work on sections. To use step by step, you really have to start from the beginning. However you can go in the Forms mode and work on individual schedules or worksheets. All in all I am sold on using Turbo Tax.
What's great about it: Accurate and thorough
What's not so great: IN state wasn't as flexible in preparation as I expected
I have used Turbo-Tax for several years now, but every year I am more & more impressed. It just gets easier & easier to prepare our taxes. If you can read, you can do your taxes.........you folks make it SO simple, yet SO accurate & detailed. If you ever go away, I might have to stop paying taxes, because I can't think of going anywhere else!!
What's great about it: walks you through EVERY detail of tax preparation... like "Taxes for Dummies"
I love using turbo tax because it is not overwhelming, it reminds me of what I need to deduct and it is easy to stop and pick up later as I am a busy single mom.
What's great about it: Reminds me to deduct things I wouldn't think of.
Put in disk and load. Could not be easier. Questions very easy to follow. I like that it will transfer info from last years tax return. Know every step of the way what we will be receiving or paying. Feel very confident with Turbo Tax.
What's great about it: Easy to use
What's not so great: on rare occasion I come upon words or sentencesthat are difficult to figure
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)