turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
2014 Taxes
on March 24, 2014
Posted by: Kliewer65
This program walked me through with ease and confidence the most complicated tax return I have ever had to file. There was no undue stress or anxiety. I have confidence in the TurboTax product to be accurate and safe.
What's great about it: Confidence and ease of application
What's not so great: What?
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on March 24, 2014
Posted by: tomsrico
Having trouble this year getting started. Bought new turbo tax software, but having difficulty bringing in last years tax info. It finds 2011 but not 2012.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Trouble with an address in a foreign country
on March 24, 2014
Posted by: Jerrydc
During the review the program would not recognize an address on the W-2 from a foreign country. It kept requiring a state and zip code entry even though it recognized it was an address from a foreign country. It finally required an update which cleared the problem. I couldn't see a way to contact customer support to help resolve the problem.
What's great about it: Smooth transfer from previous years
What's not so great: Trouble with an address in a foreign country
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great again
on March 24, 2014
Posted by: iamscubasteve
Great as usual. Don't know of they fixed the reporting of short sales area where the date the stock was purchased is later than the sold date and turbotax kicks it out as an error. I got a little stressed when it wouldn't let me do the sales tax deduction because it was awaiting IRS changes even though I was doing the return in late march several months after the changes were made. TurboTax should look for updates before you even start the return, not only after you've finished with incomplete info.
What's great about it: step by step easy and being able to import acct info helps
What's not so great: didnt update the latest forms until after i got to the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good product but could be easier to use
on March 24, 2014
Posted by: hkdewitt
I had two issues:
1) The handling of MLP K-1's is not straight forward. I needed to add explanations of entries on form 1116 which were completed by the program and thus I had little insight into what the explanation should be.
2) The online payment feature for the state return did not work and the back up procedure eventually worked by required more effort than it should have.
What's great about it: Relatively easy to use
What's not so great: Online payment for state tax return did not work
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy - Accurate - Fast
on March 24, 2014
Posted by: jbe737
I greatly appreciate being able to receive the TurboTax program each year automatically. Also to be able to transfer all the information from the previous years tax reports is quick and seamless and accurate. To have current carryover schedules and depreciation schedule is very beneficial. The worst part is collecting and organizing all the paperwork to enter the figures in the correct schedules. Actual entering the numbers is a breeze. Highly recommended that you get your copy of TurboTax and use it every year.
What's great about it: Automatic delivery of Turbotax program each year, automatic transfer of information from previous years Turbotax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on March 24, 2014
Posted by: evie12
I found it very detailed but easy to understand by going step by step or jumping over sections not needed to complete taxes enjoyed it
What's great about it: Easy
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
wrong address
on March 24, 2014
Posted by: wrongaddress
too many ads and the wrong address was provided for mailing the state forms and check in. Not to mention the hefty charge for efiling state.
What's great about it: seems thorough
What's not so great: wrong address for mailing state
Written by a customer while visiting turbotax.intuit.com
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