I have been using TurboTax for many years. I am able to do the taxes for my Husband's 3 businesses without a problem. Then I can help out the lady down the street with a simple filing also.
The flexibility of being able to self guide, or walk thru step by step is appreciated.
Program is good and I have used for many years. This year you charged for the initial program, charged for the state, and charged to file which is a two fold increase. I need to look at other software that does not charge so much.
What's great about it: I like using turbo Tax
What's not so great: new charging for state return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Turbo Tax is a great product if you need step by step help in filing your taxes. The constant updates help to make sure that your returns are as accurate as possible. I used audit support in 2012 and they were a wonderful help in discovering the error was not mine, but the IRS. Without their help, I would have paid fines that I didn't really owe. Thanks Turbo Tax!
What's great about it: Step by step instructions; error check; support if audited.