turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
2 out of 5
2
Not good
on March 23, 2014
Posted by: SteveMartinT
The program miscalculated a penalty for underpaying estimated taxes. There are two criteria under which one can be exempt from this, one of which uses this year's 1040 and the other of which uses last year's. By both criteria I did not have a penalty, yet TT claimed that I did. This took me a lot of time to correct.
What's great about it: Good program for most things
What's not so great: Miscalculated my penalty for extimated taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
14 years and counting - Turbo Tax is Great
on March 23, 2014
Posted by: thudson1965hou
I have used for 14 years
What's great about it: Detailed
What's not so great: Asking 3 times to file state return - I live in Texas - no state income tax, just higher property tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Best Tax Prep Tool Ever!
on March 23, 2014
Posted by: Yogie1
Liked the ease of answering the questions posed and being able to stop and exit the program with all answers entered securely placed on the form. Liked being able to review when I forgot some deductions and edited my entries. Seeing the refund or payment panel for both Federal and State returns was helpful, especially when information on last year's entry was there for comparison. A very nice feature.
What's great about it: Flow was logical and excellent, taking 99.9% of all situations under consideration. Very intuitive; easy to understand
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Keeps getting better and better!
on March 23, 2014
Posted by: JimWashDC
I've been using Turbo Tax for over 20 years... Each year I'm more impressed how easy and helpful Turbo Tax has become. Even in my difficult Tax years TT has ensured I got all my deductions and the return was correct. Turbo Tax will always be my tax software.
What's great about it: The walk thru is great at asking questions and giving examples of what kind of income or deductions go in the section
What's not so great: Took some time to resolve supporting worksheets to a deduction when I entered things directly to the form.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on March 23, 2014
Posted by: tjcfisher
Took all the tedious filling in of numbers. I had used TurboTax last year and it was able to input all of my W-2s for this year without me having to make a single entry. Totally amazing!
What's great about it: Easy to work with
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Better and better
on March 23, 2014
Posted by: martmax
I've been using Turbo Tax since 1998 and it was good then but it completely gets better and better each year.
What's great about it: Very easy to use
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
I use every year
on March 23, 2014
Posted by: Corris
It's a useful convenient tool, but each year there's a problem with printing all pages for mail in.
What's great about it: convenient
What's not so great: never prints the entire return for mail in
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
lousy version
on March 23, 2014
Posted by: stfer
left many fields blank. i had to go into forms and fill in myself and this was after I ran federal review with no errors. only after running error check in state did I get the errors on my federal which were blank fields. after getting everything corrected it would not let me e-file due to having $0 for AGI (the result of non-taxable SSI income).I I now have to file by mail after paying for a version that included free e-file and free state. I've used turbotax for many years and have never had this many problems. Next year I'll have to re-evaluate my choice of tax software
What's not so great: left fields blank
Written by a customer while visiting turbotax.intuit.com
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