Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
No Taxing Your Brain to Submit Your Return
on March 23, 2014
Posted by: SchedulerRT
This was a great experience. I have used Turbo Tax before so I had all of my required documents ready. I had some issues with the initial download, but your technical support was excellent. I will always use Turbo Tax!
What's great about it: Assitance with maximizing my deductions
What's not so great: A charge to e-file my state return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I spent over an hour trying to figure out how to get the latest forms so I could submit my tax forms. This need sot be corrected. Perhaps next time I will us another company's program.
What's not so great: You should have an icon that you can click to "check for update" forms.
I have been using Turbo Tax to prepare my returns for at least 6 years. Each year it gets better. I probably should have been an accountant as I really enjoy the process.
I love turbo tax. very easy to follow however, I had trouble when doing my mother's. due to her being blind, I wanted to put myself in as a 3rd party designee which I did orig. but somehow it didn't stay. had trouble getting back in to correct this.