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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
DETAILED YET EASY
on March 23, 2014
Posted by: BUDZY
Every year has been a secure walk through the taxation process with confidence and trust.When in doubt there is always a resource to answer the question.Thank you
What's great about it: Love the step by step process with the ability to read details of concern of choice or entry
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Some convenience but...
on March 23, 2014
Posted by: 2014MDtaxpayer
I've used Turbotax for several years now. The federal forms seem solid but the state forms are a continual frustration. My chief complaints are that each additional state costs about the same as the entire package and the "real English" interface breaks down. Questions with only tax jargon were more frequent and the help buttons, when there were any, linked me to my state's full tax guidance. If I was going to end up sorting through the lingo and calculations myself, I would rather have saved the money I spent purchasing that additional state on Turbotax.
What's great about it: Carries information between forms, fills out calculation worksheets
What's not so great: States cost extra and aren't as helpful
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on March 23, 2014
Posted by: Andddyroo
Always use turbo tax. It is easy and accurate.
What's great about it: Very easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 23, 2014
Posted by: dasdmike
it just works, I like how it just walks me through all the areas with easy down to earth explainations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Refund Procedure
on March 23, 2014
Posted by: Granpamzjjk
The questions regarding items that did not apply to our return take to long to answer and make it frustrating to make sure you are not answering something incorrectly.
It would be smarter to have the "Update" of forms in the start of the return process instead of at the end. I remember in previous years that was the way the "Update" was done and I would rather have the "Updates" applied at the start.
It would be smarter to have the "Update" of forms in the start of the return process instead of at the end. I remember in previous years that was the way the "Update" was done and I would rather have the "Updates" applied at the start.
What's great about it: Questions that applied to our return were easy to answer.
What's not so great: To many questions that did not apply to our return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Rocked my Refund
on March 23, 2014
Posted by: 2011Huskies
Turbo Tax is a great product that makes doing your taxes quick and easy.
What's great about it: Very Fast and easy to use
What's not so great: Forums could have been better
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
please transfere previous years info
on March 23, 2014
Posted by: PleaseTransfer
this is my third year using Turbo Tax and my third year manually entering all data... I have yet to have it transfer from last year despite using the same laptop and having required data, even the previous years taxes in pdf.... perhaps its time to see if a different program can pull this off... any suggesstions ????
What's great about it: ??
What's not so great: no transfere again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
WOW
on March 23, 2014
Posted by: Crazylenny
For the most very easy and quick. Should have a pull down help.
What's great about it: Step by step instructions
What's not so great: Had trouble where to enter information
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com