What held us back was not knowing whether Turbo Tax and Adobe Acrobat were somehow related. This took away precious time from trying to print the completed tax forms.
What's great about it: BETTER TURBO THAN ON YOUR OWN WITHOUT IT
What's not so great: TURBO GETTING MORE COMPLICATED
Filing my state income tax there was no place to include my state quarterly payments, I had to enter them by pen change and that meant no electronic filing,
What's great about it: I have used turbotax for several years
Easy to follow, able to complete my own taxes without paying and agency few hundreds. This is a program for basic tax returns, if I ever get into business or foreign business I will then take it to the accountant
Good program - does what it needs to do. The tax code is such a mess that having this program to help guide one through the process is quite helpful. As the program - and Intuit's web site - get "better" I long for the simplicity of the good ol' days.
What's great about it: Beats a tax preparer
What's not so great: Doing taxes - ugh!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)