I've been using Turbo Tax for quite a number of years since my accountant retired. Tried many other services but none to my liking until I decided to give Turbo Tax a try. That was 5 years ago and I can say that for a fraction of what I was paying for the service, I am a very satisfied customer. I recommend this to anyone.
What's great about it: Easy self explanatory features.
What's not so great: Wish for side-by-side comparison from prior year.
Turbo-Tax is easy to follow and makes the return easy and quick. I have used Turbo-Tax for many years, and feel that I get the maximum refund or lowest tax bill possible. I would recommend to anyone whom would attempt to do their own taxes.
What's great about it: Easy step by step help
What's not so great: Some explanations not too clear
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Need for a more detailed explanations with concrete examples in the section on Medical Deductions. There is a need for more explanations between the different options (HSA, MSA, etc..)
What's great about it: Very good navigation through the different sections, with nice format and graphics
What's not so great: Need for more numerical examples in the deductions sections.
I have been using Turbo Tax since 2009. I used to figure my own taxes and read through IRS information on my own. Your method is amazing, it helps a person understand the rules and process without the time to do the research. It is truly amazing. It is fast and efficient. Thanks so much Turbo Tax