My computer crashed and I had to start from scratch. Turbo tax walked me through the process to ensure that I found each deduction that I was entitled to. This year I could really use any extra savings because my mom is in nursing home, children in college and brother unemployed: so all the burden is on me. Thanks to Turbo Tax, I got the maximum amount of money back.
I've used Turbo Tax for 3 years now. My mom got me started on it and I've stayed with it since I was used to it. After looking around I saw there are cheaper products out there so I may give those a try next year. Otherwise I have been happy with Turbo Tax.
What's great about it: transfers last year's info
What's not so great: may be a little more pricey than comparable products
We have used Turbo Tax for several years and have no complaints. It offers step by step instruction and help (if needed). You are prompted at start up if updates are available, which gives you the peace of mind that your program is always current.
SEP IRA selection - not readily available. Capital gain calculation - not easy to navigate. Cannot import some fund company data Deductible info - pain to list !
Relatively Very Expensive !!!
What's great about it: Ease of Navigation
What's not so great: Selecting SEP IRA instead of Roth, etc., - Not readily available