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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
2013 Return
on March 22, 2014
Posted by: Amuser2
I have actually been preparing taxes for others through a national tax return company for the last 11 years. I retired this year from that and had to do my return using a different means. Since prior to professionaly preparing returns through the other program, I had used Turbo Tax. I therefore went back to it, and it worked out well and I am sure I will do it next year with Turbo Tax.
What's great about it: Good Organization and access of forms
What's not so great: I hs just been a little bit different than how I have been doing it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
cleaner than 2012
on March 22, 2014
Posted by: seattleskies
i like turbo tax. i have used it since you started. there were a few years that i went to a tax account because the confusion in some questions i answered wrong and i received an audit request.
What's great about it: I liked the way the questions were written this year. I had some confusion last year on some explainations
What's not so great: no
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier Than Ever To Max My Refund!
on March 22, 2014
Posted by: Mustang51Driver
Once again TurboTax makes tax time worry-free!
What's great about it: Quick and Easy To Understand. Doesn't miss a thing.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great program with a couple annoyances
on March 22, 2014
Posted by: JanKl
Doing their taxes is the only way we can get our kids to come for dinner.
What's great about it: Makes filing taxes possible for normal people. The year to year information carryover is great.
What's not so great: Still that pain in the tail thank you spam letter every time you print plus prepayment vouchers even if not needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Efile did not work
on March 22, 2014
Posted by: Andrea382988
I used to love TurboTax and have recommended it to many of my friends and relatives over the years, it was so easy and quick. This year the efile did not work. I tried all of the things recommended on the help page to no avail. Please, please, please fix this, people with macs want to efile too. Also if efile does not work users should have an easy way to get the filing fee refunded.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 22, 2014
Posted by: Rayze
I've used Turbo Tax for a number of years and I've always found the instructions and tips to be very helpful.
What's great about it: Easy to follow instructions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Customer Service Excellent
on March 22, 2014
Posted by: MrsDarcy
Would like to have kept all of the years of history when we were both single but there is no way to import this information for historical purposes.
What's great about it: Customer Service was very pleasant. Didn't have answer but called me back shortly with answer.
What's not so great: Single Last ... Married This. Software doesn't work well if you both used TurboTax last year no way to combine.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as usual!
on March 22, 2014
Posted by: kg11
TurboTax again does what it promises. Makes taxes easy!
What's great about it: Makes the process simple as pie.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com