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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
This makes it so easy to do my taxes
on March 22, 2014
Posted by: Harleyglideguy
I've used Turbo Tax for at least the last 5 years and I really enjoy using the program.
What's great about it: Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on March 22, 2014
Posted by: ErinErik
Overall the program was fairly easy to use, even for those of us who aren't super tax savvy. I'm very upset that I wasn't able to e-file. I continued to get the error message saying I needed to install the latest updates…and after "successful" attempts at installing I was still unable to e-file. I ended up having to print the 45 pages of documents so I can snail mail them to the IRS….not so thrilled...
What's great about it: Easy to use
What's not so great: UNABLE TO EFILE!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awakening From a 2013 filing nightmare.
on March 22, 2014
Posted by: 83yearoldidiot
We had to call for help because we didn't comprehend which of us the questions referred to. It sometimes used the first name on form to refer to both of us. Call for help was fantastic, Terry answered all our questions and stayed with us to the very end; e-filing and all., including a computer crash, frozen screen, reboot, and successful completion of filling and the payment for state e-filing. I couldn't believe how help helpful Turbo Tax was, including recovering our old account and changing our password. Would that the world and IRS worked as well as Turbo Tax.
What's great about it: Personal contact meant everything
What's not so great: The computer forms were unclear about info for each of us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very helpful - answered my questions
on March 22, 2014
Posted by: Orthop
I have always had a simple return and been able to file on my own. This year I was hit with health expenses and I was able to walk through those deductions easily through this helpful program.
What's great about it: All the forms I needed w/o having to track them down. Helpful links to whats deductions are allowed
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT TIME TO SLEEP
on March 22, 2014
Posted by: BAXTER19
YEAR 5, GETS BETTER AND BETTER. NEXT YEAR THEY MAY JUST FILL IN THE BLANKS.
What's great about it: STEP 0NE, TWO
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
where did the estimated tax form/worksheet go
on March 22, 2014
Posted by: chris1510
This product has to be relearned each year. The "seach" is very poor. Trying to find estimated taxes or a comparison of past to present - took several stabs a Q&A. Not nearly as nice as last year.
. Never asked if I wanted to import last years info - not financial info - just general into.
I find that it is a money hound in that I don't need to file a Mo. return - good thing I checked before downloading.
. Never asked if I wanted to import last years info - not financial info - just general into.
I find that it is a money hound in that I don't need to file a Mo. return - good thing I checked before downloading.
What's great about it: It is getting easier to use but each year is a new beginning.
What's not so great: no flow to estimated takes
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reasonable
on March 22, 2014
Posted by: jimmysaxophone
There are a couple of aspects that are a bit difficult to deal with. For example, capital gains/loss and carryovers. I wish that were more straightforward.
What's great about it: Easy to use - in most cases and reasonably priced.
What's not so great: Taxes?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpfull as always
on March 22, 2014
Posted by: Dandamanc
Very quick and efficient. Would like to import pdf's that are not supported by software so that all forms can still be filed electronically.
What's great about it: Quick
What's not so great: None
Written by a customer while visiting turbotax.intuit.com