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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy, Clear, and Friendly
on March 22, 2014
Posted by: BJWang
We have used TurboTax to file our taxes for over 10 years. We stayed with it because it is easy and friendly to use. This product has improved tremendously over the years, thanks for Intuit's focus on both security, product integrity, and usability.
What's great about it: Easy, Clear, and Friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy with refund
on March 22, 2014
Posted by: Ed2013
I had been told by others that when they filed the state return that Turbo Tax missed asking for a signature. This apparently was corrected as I was asked to sign on both my federal and state returns. Some of the questions need to be edited a little to make them more clear and I miss having them send me through a question and answer section to determine if I was able to claim some tax credits.
What's great about it: Easier than last year
What's not so great: was not always sure that I had completed a section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly Rated
on March 22, 2014
Posted by: GCf150
I have used turbotax for some time now and I rate it quite high compared to their competetors. There is also great support when you have questions. I have come to rely on the high quality of turbotax when preparing my taxes.
What's great about it: Excellent software, very thorough.
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Keeps Getting Better -
on March 22, 2014
Posted by: BillHorn
The Alabama NOL-85 form and instructions could be a lot clearer and include a carryover worksheet which shows past unused losses as well as a history of when those losses were used and applied.
What's great about it: Improves each year,
What's not so great: Doesn't improve fast enough for the Alabama Taxes
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Experience
on March 22, 2014
Posted by: jtwardog
I have been using TurboTax for about 20 years and found it to be the best that I have used so far. I have tried other tax programs but they did give the confidence that TurboTax has given me. I will continue to use TurboTax as my tax preparation software.
What's great about it: Very easy way to self prepare your taxes.
What's not so great: None that I came across.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Oops, You Did It Again
on March 22, 2014
Posted by: Mayran
The 1099C form for those who did foreclose/short sale was fine, but for those who received homeowner reduction on their main home could have been defined in the blue explanation box a little better. I almost added this reduction in the "Misc" section as a loan type for credit card. As I went into more details of the foreclose/short sale section, it explained it a little more clearly, but in order to notice it I had to actually fill out the form as if it was a foreclosure.
What's great about it: The "Guide-Me" process, I have been using this product for years and have tried other products and always come back.
What's not so great: The 1099C form as it relates to the "HAMP" program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy, I love it!
on March 22, 2014
Posted by: 4MsMomo
I used Turbo Tax for the first time in 1994 and I've been hooked every since. It's great to see the product get easier to use each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent way to do taxes
on March 22, 2014
Posted by: GregRoberts
If you have all the necessary records on hand, the process is quick and easy for anyone to complete.
What's great about it: Straight forward
What's not so great: n/a
Written by a customer while visiting turbotax.intuit.com