Been using TurboTax for about 15 years, upgrading as my life got more complex. It was particularly helpful this year with my change of status, needing a joint form for federal and two individual forms for state (gay marriage).
What's great about it: Lots of FAQ help, caught some errors
What's not so great: Because of two W-2s, requires some odd steps for e-filing
TurboTax Deluxe 2013 was user-friendly for the most part. I was disappointed that the program did not lead me to the form I needed for demonstrating insolvency for a cancelled debt. If I had not done my research ahead of time, I would not have received a refund, but would have paid instead.
What's great about it: completed forms and checked all required boxes
T I have used Turbo Tax for years. It is easy to navigate and has built in tabs to explain concerns. I have always felt confident that Turbo Tax has set everything up correctly to file federal and state tax info. A number of years ago, I paid a big tax firm to do my taxes and the errors were ridiculous. Worse, they accepted no responsibility for their faulty work! I will continue to use Turbo Tax.
Everything worked well. It's always a pleasure to use Turbo Tax and I appreciate the tips you give in certain areas. It feels like I have a CPA on my side for a fraction of the price - and I have him/her here in my own home!
On my state return, it didn't give me an option/recommendation as to how much of my 529 contribution I want to use this year. My state allows a five year carryover just in case you are not in the highest tax bracket in your contribution year. It didn't matter this year, but next year it could be significant. Perhaps you knew that and that is the reason you didn't ask how much of my 529 contribution I wanted to use this year.
What's great about it: Great not having to re-input previous information. Nice to get a quick refund as well