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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
turbo
on March 22, 2014
Posted by: sjtc520
for a "normal" individual it is confusing
What's great about it: direct for easy filing
What's not so great: very complex system
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Used for years.
on March 22, 2014
Posted by: Elizabeth375
I've used TurboTax for at least ten years and I've never had a problem. It's clear and easy to understand. Although it occasionally asks the same question more than one (such as if I'm ready to file my state return after already congratulating me because my state has no income tax), I'd rather it be redundant than skip something important.
What's great about it: Quick and easy.
What's not so great: Redundant at times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I hate Taxes
on March 22, 2014
Posted by: bjsmt
Turbo Tax is a life saver. Makes an uncomfortable task doable.
What's great about it: Easy of use
What's not so great: Just having to do taxes in general
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs Improvements
on March 22, 2014
Posted by: Scruffy37
When an update is done Turbo tax signs off even though it says it will stay available. I have to sign back on and wait.
Most frustrating of all is every single page requires the user to page down and click on continue or back. There is much empty screen available on most initial screens. When checking back on something already entered, it is exasperating to have to page down/click when I could just keep clicking next page looking for errors.
Most frustrating of all is every single page requires the user to page down and click on continue or back. There is much empty screen available on most initial screens. When checking back on something already entered, it is exasperating to have to page down/click when I could just keep clicking next page looking for errors.
What's not so great: continue is too far down on page after updating does not return to screen
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very helpful
on March 22, 2014
Posted by: brrrm
Easy to use, although a "Back" button would be nice in some of the steps. It is much, much faster than paper and pencil. Although it claims to have checked for maximum deductions, it missed the depletion allowance on one asset.
What's great about it: Easy to use, mostly intuitive.
What's not so great: Not quite as thorough as advertised
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 22, 2014
Posted by: audogs
I have been using turbotax for years, and would not consider another tax software. TurboTax is easy to navigate and checks
What's great about it: Easy to use to complete both my Federal and State returns
What's not so great: None to speak of
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes done in a few hours!
on March 22, 2014
Posted by: jjwacton
Another year of no sweat tax prep with TurboTax. I've been using them for over a decade, and it's gotten better each year. Even a hiccup with the installation was worked through by following TTax advice. See you next year.
What's great about it: Interview format is extremely good
What's not so great: a little trouble downloading, but TTax advice worked it all out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Really good experience
on March 22, 2014
Posted by: Rosekoi234
The entry for property tax should be amended to say property/school or have two entries, one for property and one for school tax.
What's great about it: easy to do
What's not so great: one difficulty with NY state property/school tax calculation
Written by a customer while visiting turbotax.intuit.com