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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy as 1...2...3...
on March 22, 2014
Posted by: JJMAESTRO
Great product! Minor bug that requires you to shut down program in order for the updates to take place before e-filing. But Turbotax takes the worry out of filing my taxes every year! 8 years a customer!
What's great about it: Turbotax saves all info from year to year. You only have to edit what has changed in the new year.
What's not so great: So many updates! It doesn't tell you that you must shut down and restart before e-filing in order for it to go through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ouch!
on March 22, 2014
Posted by: Gohawks56
Overall very good. Doesn't change much year to year. Would like to be able to go back to step by step to specific places without starting the section over.
What's not so great: Would like to be able to go back to a section and not have to re-answer all the questions previously done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Check for Updates, then check again! and again!
on March 22, 2014
Posted by: TurboTaxedXYZ
I would try to submit electronically - and fail. Update required - why not bring that up before going through the process? And I did update this when I first installed the program, but ok, I guess they could come out with an update between the time I installed TurboTax and finished my returns. So I do the update, no big deal, I'll just pick up where I left off submitting - except I don't pick up where I left off, I start from the beginning of the submission. Wait - did my TurboTax payment for filing state go through or not? I'll have to wait for an email confirmation for payment, even then, will it ask me to pay again? Seems to remember the settings I've put in the previous attempt as well as the fact that I paid for state filing, so OK, starting over from the start isn't too bad. Then I submit electronically - and fail. Need another update. Hmm, think they'd check for further updates before proceeding, or wrap their updates into one. Rinse and repeat, and guess what - another update! Finally able to transmit. Do a better job TurboTax with your required updates before having users embark on their tax journey.
What's great about it: Does what it claims, was pretty good until submitting electronically.
What's not so great: Needs to do better with updates preventing electronic submission.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Turbo Tax - My new Best Friend
on March 22, 2014
Posted by: khalefiredog
Step-by-step. Before Turbo Tax, I was always concerned that I had missed something or that I had entered things in the wrong place. Now I have the confidence that I did each aspect correctly. The automatic upload from previous years and for W-2 from employers is even better! Thank you Turbo Tax for streamlining the process and making me happy to pay my taxes (?)!!
What's great about it: I like the step-by-step approach. I feel confident that each aspect of the form is covered in great detail.
What's not so great: The only cons is I wish I had more assets, but that's not Turbo Taxes issue!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Made Easy
on March 22, 2014
Posted by: CAham
This is the 7th year I've used Turbo Tax and it keeps getting better and easier. Kudo's to the staff.
What's great about it: Quick, walked me through the tax saving tips.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 22, 2014
Posted by: Capn6412
I have used TurboTax for several years now and have never had any problems. Its easy to use, gives step by step instructions and prompts you about all possible situations you may have faced in the past year. Its very thorough and helps take away much of the pain associated with filing taxes. I highly recommend it to anyone
What's great about it: easy step by step instructions
What's not so great: none yet
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rules
on March 22, 2014
Posted by: SethDCooper
I utilized Turbo Tax for filing my 2013 tax returns for the fifth year in a row. The main benefits are that it is intuitive and easy to use, has error checks, free audit support, it is very easy to revisit and edit information and to save and file the returns. There are not many drawbacks but a few simple suggestions would be to provide a total of the total federal and state returns and to download all of the necessary updates upfront rather than half way through the program.
Thank You,
Seth
Seth
What's great about it: Intuitive and easy to follow, error checking, audit support, ability to easily update information
What's not so great: Perform product updates upfront and provide total of federal and state returns as well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe
on March 22, 2014
Posted by: Teadie
Easy, simple are the best words I can use to describe the experience of doing my tax this year. I was dreading entering the information, but it was not bad at all. Next year my tax will be done by February 1st., as soon as I receive all my forms. I consider myself to have only a basic computer knowledge.
What's great about it: Easy, simple are the best words I can use to describe the experience of doing my tax this year.none
What's not so great: none
Written by a customer while visiting turbotax.intuit.com