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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Easy
on March 22, 2014
Posted by: BengyB
Love Turbo Tax- I tried a different service one other year, that was a mistake!
What's great about it: Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome for 14th Year Straight!!
on March 22, 2014
Posted by: djkaw
Would like more quick access information on some of the employment related expenses. Other than that, everything was perfect as usual. We have used Turbo Tax for 14 consecutive years and the free federal filing is so helpful to our already stretched budget. Thank you for implementing and retaining this incredible perk!
What's great about it: Ability to step through or work on your own
What's not so great: Would like more help on certain deductions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Well done
on March 22, 2014
Posted by: Firefighter34
This year is better than ever
What's great about it: everythimg is better
What's not so great: I liked everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on March 22, 2014
Posted by: RichInMissouri
Great product. The option of using the guide or going through only the items I want is a great time saver. Even with the short cuts you still show me the areas I need to be sure to review.
What's great about it: Quick yet helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good tax software
on March 22, 2014
Posted by: Mikejfuller
Steps the individual through the preparation without too much exposure to IRS speak (jargon). I had previously used Taxcut which was also a good program. I went to Turbo tax to allow down loads of Quicken data. Import of prior years tax information was not as complete as I would have liked but provided adequate information and functions.
What's great about it: Steps the individual through the preparation
What's not so great: embedded upgrade sales pitch is annoying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy until transmitting
on March 22, 2014
Posted by: MoonMaine
Transmitting was a real problem. Just when you think you have it all done and one more button to push- it doesn't transmit. Needed an update I had already done. Went to help and found info for those with the CD. Emptying trash seemed to help, but that is CRAZY. And you wonder if the whole thing isn't going to just disappear. Major glitch for the money I paid.
What's great about it: easy to use
What's not so great: transmitting was difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good program
on March 22, 2014
Posted by: snoopyjn
TurboTax is so easy to use with step by step instructions and help if needed. the online community was helpful as well.
What's great about it: step by step help
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax My kind of Tax Program
on March 22, 2014
Posted by: RSB1040
First I really love this program and have used it for years. I love it because it is thorough and doesn't let you miss anything. It is accurate and fills in all the proper fields on the return. I'm getting a little long in the tooth and remember hand filled in returns and the headache of trying to follow the instructions (such as; add line b d and e together on line g then place answer on line 10 if greater than line 5c and on line 15 if c is less than Line 6 on Schedule A line 13c.) Ugg what a headache. I don't get headaches while doing taxes anymore since using turbo tax.
I mostly don't use the guided input any more. However, if I'm not sure about something I can be guided for a short time and be sure to get it right.
I just love putting in the basic information and seeing a beautiful finished return printing out. I feel really sure that my return is correct after it goes through the review process. I also know that my return has a low chance of audit after it has been checked for red flags that could trigger an audit.
So what is not to love here? If I did this review any other year I would probably say there were no cons. However, for me this year, and it may have been my fault, I missed updating until I realized that it was not making me update all the time. In the past updating was required from the beginning.
I was working along and had more than half of the data input . I thought I'd better do an update. Where the heck did the updater go. I fooled around for awhile and finally found I had to download the updater. Running it after I got it downloaded I found that it took about 16 minutes to update and my computer is no slouch. I knew it was updating as I saw the proper lights blinking on my computer showing action. However, I could not get off the page where I had pressed the update button at all. It would just beep at me for everything I tried to do to get off of that screen. I finally had to move the cursor over to the bottom right corner of my screen in order to display no screens. Then I saw the updater showing what was being done. Ahh what a relief to see the screen working again showing what was to be downloaded and then installed. It also let me know about how long it would take. A good thing. .
Turbo tax; you might fix that situation by installing the updater with the tax program and allow for updates as you go. Sort of like you used to do. Just a thought.
Otherwise to me it is still the best program around and I will keep using it till I die; probably. If you are reading this and considering whether or not to get this program my true best advice is to (GO FOR IT) You won't regret it.
I'm retired. That means very very tired. If I work at this tax preparation for too long I will probably fall asleep. Then I get to start over again in order to find out where my input might have gotten a little fuzzy. At least I get an extra exemption now.
What's great about it: Really really easy for everyone: from the first timer to the pro. Thats just the first good stuff. It is accurate.
What's not so great: It is usually great about updating as you go. Almost missed updating.
Written by a customer while visiting turbotax.intuit.com