 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
on March 22, 2014
Posted by: happyrider
Not happy this year..
Costs too much to e-file state return. Already paid for deluxe turbo tax and then i have to purchase another to e file state?
Yikes!!!!!
Also. for some reason cannot print out my return. It will only allow me to save as pdf or print preview...What's with that?
Costs too much to e-file state return. Already paid for deluxe turbo tax and then i have to purchase another to e file state?
Yikes!!!!!
Also. for some reason cannot print out my return. It will only allow me to save as pdf or print preview...What's with that?
What's great about it: Always love the ease and speed
What's not so great: cost high on filing state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 22, 2014
Posted by: kahbeh
I am a return customer, and will be next year. TurboTax makes filing taxes easy from the convenience of your home. Cheaper than going to the local offices that offer to do your taxes (add waiting in line or scheduling to do it and spending probably more time than needed). TT automatically reuses information from last year's file saving you time and nerves. Thanks!
What's great about it: easy to follow, convenient, cost effective
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy way to get 'ur done
on March 22, 2014
Posted by: Pinochle
The software flowed easily from topic to topic and gives clarifying information on areas that are a bit "fuzzy".
What's great about it: enjoy the ease of the software
What's not so great: doesn't read W2s for disability benefits (12J)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
User interface for data entry needs work
on March 22, 2014
Posted by: MikeInPoway
I really like this product, and would like to write a good review.. Sorry, but product design quality is mixed: 3-1/2 stars.
Mostly intuitive and efficient user interface. Promotes accurate data entry. Auto-fill and comparisons to prior year prevent omissions. Lots of help. But...
I deducted one full star for the awful, painfully cumbersome data entry user interface for Charitable Contributions. Multiple pages and multiple mouse clicks just to fill three boxes - charity name, date, amount - over and over and over. No excuse for this. The Charitable Contribution data entry should start with a shortcut page for one-time monetary contributions that is in the form of a three column table - charity, date, amount. Just fill in the boxes like an Excel spreadsheet. THEN the special cases - multiple contributions, in-kind, etc. - using the present user interface. That would cut charity data entry time by at least half, probably 75%, and greatly reduce frustration at wasting my time emulating a particularly dull data entry clerk. If entering addresses for every charity given a $25 contribution hadn't been eliminated the ding would have been two stars.
I deducted another half star for another completely unnecessary annoying feature -- repetitively asking if investment info should be imported from Quicken or a brokerage account. The program doesn't give the opportunity to say "Don't bother me again" until the THIRD "NO" entry. Ask the question right one time -- yes or no, this entry only or all entries -- and if the answer is "NO, NO" shut this annoying dialogue box OFF for good the first time.
If the GUI programmers make excuses about how their way is better, loan them out for a week to an accountant who uses TurboTax to prepare tax returns for upper income taxpayers. After some real experience entering charity and investment data line items (over and over and over) they'll sing a different tune.
What's great about it: Auto-fill and comparison to prior year, mostly efficient data entry, quick computation
What's not so great: Painfully cumbersome repetitive data entry for Charitable Contributions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on March 22, 2014
Posted by: ogrady77
Overall a great product. I have used for years and will continue to do so. Used another tax product one year and will never make that mistake again.
What's great about it: Fast, easy and complete
What's not so great: downloading updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as 1-2-3!
on March 22, 2014
Posted by: HenryHenryHenry
Love how it imported my information from last year. Pointed me to sections where I needed to double check my numbers. Easy steps to follow.
What's great about it: Thoroughly describes every step before I could ask any questions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as pie
on March 22, 2014
Posted by: jimbobbowman
I love this program. I have been a faithful user for many years and will continue. Your software is always easy to use and saves me time and gives me confidence that it is done correctly the first time.
What's great about it: Walked me through it with no hassels
What's not so great: might have to much info
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to follow
on March 22, 2014
Posted by: 1paniolo
It's easy to follow with complete explanations and definition of terms. ItsDeductible is fantastic, it makes valuing items a breeze.
What's great about it: Walk me through everything
What's not so great: none
Written by a customer while visiting turbotax.intuit.com