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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
great job - as always
on March 21, 2014
Posted by: BGB001
I have used Turbo Tax for many years. It is great.
One request - when I get to a specific topic (e.g., education deductions) and I state that I do no thave any of them, then automatically fill in a $0 for all of the subtopics and mark these subtopics as 'Update' rather than marking them as 'Not Visited'. I told you that I didn't have any of those!
What's great about it: easy to use
What's not so great: some steps should be automatically filled in
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013
on March 21, 2014
Posted by: KandM
I am happy with turboTax.
What's great about it: Easy to use
What's not so great: Multiple updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The only way to do your Taxes!
on March 21, 2014
Posted by: MD23454
The best way to do your taxes. Since the Federal and State no longer mails the forms to your home, it is the ONLY way to do your taxes.
What's great about it: easy, just follow along.
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Holds your hand through the process
on March 21, 2014
Posted by: LisaM331
My dad has been using TurboTax to file my taxes for me for the last several years but this year I am on my own and wanted to be able to file myself rather than take it to a company. Without knowing anything, I was able to file completely and accurately because the program literally walks you through every step. I would recommend it to anyone- beginner, pros, individuals, and companies.
What's great about it: Extremely easy to use and covers everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Experience, again
on March 21, 2014
Posted by: JanieTony
I will recommend TurboTax to all my family and friends
What's great about it: I'll buy the basic next time, since all I can take is the standard decuction
What's not so great: ditto
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 review
on March 21, 2014
Posted by: Darlaan
This the third year at lease that I have used your product. Basically it is very good. The issue occurs when it is time to efile the state return and it won't charge my card and I have to call your help desk for the last 2 years.. They try to help and did take care of the problem. I very much dislike having to this and majorly dislike talking with some whose first language is NOT English.
What's great about it: Relatively easy to use
What's not so great: issues with filing state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Grrrrrr
on March 21, 2014
Posted by: GwenDee
I have tried everyway to get my PIN numbers and get my returns accepted by the IRS. I used the PIN numbers you provided from last year, then I called the IRS and got new numbers, then I pulled my hard copies of last years TurboTax and checked those PIN numbers. None of those were accepted. Now I can't get it to print me a copy of what I need to send them in myself.
I also brought Quicken 2014 and it has been as much trouble as TurboTax. I am not happy with you right.
What's great about it: RTelling what goes in the blanks.
What's not so great: screw up on PIN numbers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 21, 2014
Posted by: Lelandearl
I didn't have a 1099-OID, and Vanguard didn't help. I finally just guessed. Otherwise, I like the step by step.
What's great about it: Many questions, and info. retrival.
What's not so great: Corrections or additions were tough.
Written by a customer while visiting turbotax.intuit.com