 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on March 21, 2014
Posted by: MSGDoug
At least my 10th years using Turbo Tax. It's great.
What's great about it: Thorough, easy instructions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Clear Refund
on March 21, 2014
Posted by: PhilAKACharge
99% fantastic
Just for Error check make a option to remove that item. Would make it faster and less time consuming to go back and have to search for it.
What's great about it: Easy step by step
What's not so great: On Car Milage I had a hard time going back and finding it to be removed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 21, 2014
Posted by: BKBK1
This was the most trouble I have ever had using turbo tax. I have used it for several years. The program would not download updates or download state return info using the same PC I had used in years prior. All trouble shooting measures were taken without success. This added hours to the process. Had to download software to someone else's lap top to be able to file. Return generated a form that said I owed local school district tax which is collected in property taxes. I have never seen that in several years of returns. I will investigate different products next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great program easy to use.
on March 21, 2014
Posted by: leonmcorb
very easy program to use anyone could use it its great!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thorough and accurate
on March 21, 2014
Posted by: Kingcharles
Amazingly on top of all the changes made to individual taxation by the current Administration. And, great improvements over the years particularly with State tax return preperation.
What's great about it: Very thorough.
What's not so great: Too large. Not enough competition to keep pricing more reasonable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Made Easy
on March 21, 2014
Posted by: Haley2013
Thanks for TurboTax
What's great about it: Easy to follow instructions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast Tax Returns
on March 21, 2014
Posted by: GuyS1
Complex return made simpler by TurboTax. Always makes the returns easier to get through. I usually file in multiple states due to my consulting work over the past several years and using this program enables a much less painful process.
What's great about it: Nice prompts, very good guidance and navigation progressing through the information areas.
What's not so great: None.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets Better Every Year!
on March 21, 2014
Posted by: Patinol
I have been using TurboTax from its beginning and I love it more each year. It takes the worry out of financial issues for those of us who are not money savvy.
This year, I called for help while trying to complete the K-1 worksheets. A very calm and competent technician helped me and clued me into some problems with my computer that were impacting my accessing the website. She was great!
I've talked to friends who typically have a service complete what seem to be very simple returns, spending hundreds of dollars. TurboTax is a much more practical tool, costs so much less and, with Audit Defense, supports you later in the event of an audit. What more could you ask for?
What's great about it: It's Deductible; Step by Step; Amazon Gift Card option for refund
What's not so great: I miss the talking experts from early editions. They explained things so well!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com