Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
on March 20, 2014
Posted by: Donanny
When printing my returns I selected those forms for mailing my returns.I then printed them and they were fine. I then selected forms to keep for my records I previewed them on the screen and they appeared to be fine. When I started printing the state return printed fine then the Federal forms started printing, the first few pages were fine but the rest were nothing but gibberish. I think I will have to change to some other program next year. Nine of the 21 pages we nothing but a mess!
Made a mistake on a date. Review pointed it out and window said that it had to be changed, but would not let me change it in that window. I had to go back and find the place were I had put that date in originally before I could get out of the situation. Would not let me finish until I did it. A convoluted way to do that. Easier to enable the window that told me about the error to make the correction right there.
Worked through the federal return and got my payment down below $1500. Turned program off and got back on later and the payment was over $1600. NO explanation for that one. I begin to doubt the integrity of the program.
The federal return is a breeze every year. The state return is easy also, except I am a share holder in 2 s-corps. There could be an easier worksheet to enter the adjustments.
What's not so great: S-corp adjustments - state return
I have used TorboTax software since well before 2008 and have been extremely satisfied with the ease of entering tax information, and the ability to e-File. Simple user interface allows me to respond to questions and then giving answers, or selecting the areas I wish to work on. Usually, I enter the tax information as I receive it in the mail by selecting focused areas relating to that received, and then select the question and answer mode to make sure I covered everything.
Great product for the price!
What's great about it: Could easily choose between step-by-step questions/answers, or entering information on the fly by choosing topics.
What's not so great: Hard to know when all software updates are in and when it is safe to file.
Another "Con" Having gone all the way to the end, getting congrats, etc. and only having 1 click to go and then it comes back and I have to add a ZIP code and State to a 1099-R seems a little stupid.
Otherwise, I've been using Turbo Tax for many many years and I appreciate the walk me through and covering all bases
BUT, NOW this animal of a review system is frustrating me, telling me nickname is already used, etc. I'll try once more, then QUIT!!!.
What's great about it: Transfer of data from last year's files
What's not so great: Having to scroll down to the continue button on almost every screen