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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Screwed Up E-File
on March 20, 2014
Posted by: Anonymous
E-filed federal return. Was rejected because " SS numbers were wrong". Turbo Tax answer was to call Social Security and confirm numbers. I have the original SS cards and the numbers were the same as I have used for 63 years of tax filing. Refiled...same result...same advice from Turbo Tax.
Finally filed via snail mail. Would hope beeter advice and help in place by next year. A phone number to talk to live person would help.
Finally filed via snail mail. Would hope beeter advice and help in place by next year. A phone number to talk to live person would help.
What's great about it: Fast calculations....
What's not so great: Poor back-up
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on March 20, 2014
Posted by: dmkay
I have used Turbo Tax for many years now. Loads information from previous year so it is easy to update info and return is done!
What's great about it: Easy and fairly quick
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Surprise
on March 20, 2014
Posted by: alnottooshort
In general good, but I do not like the grammar of the questions.
The questions should also be in bold print just before the answer click.
One discovers surprise conclusions from Turbo that one did not anticipate.
It is difficult to review one's work without having to re-answer each question.
The questions should also be in bold print just before the answer click.
One discovers surprise conclusions from Turbo that one did not anticipate.
It is difficult to review one's work without having to re-answer each question.
What's great about it: calculations
What's not so great: Surprise
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another mess you got me out of
on March 20, 2014
Posted by: Dkwolf
I don't see how anyone continues to do taxes manually. Compared to my neighbor with similar tax requirements who insists on manual tax preparation, I have twice the forms prepared in one tenth of the time.
I use Quicken to help track the data required for most input especially deductions. The tax summary from Quicken saves me a bunch of time.
Another bonus is the program "It's Deductable". It's easy to fill in and great to transfer to the Turbotax program.
I used to pay $2-300 for tax preparation and about ten years ago found I got better results with this program.
What's great about it: Carryover from previous years getting all the Fed, State and local in one package
What's not so great: Paying for the State efiling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Good product for DIY Taxes with
on March 20, 2014
Posted by: StephenInIowa
Some years ago I made an error and the State of Iowa caught me on it. Turbo tax helped me fix it and I enjoy seeing how ins & outs of tax law and deductions, etc. change. Although I have not cross compared it with other products, a coworker of mine said that TT gives you the best refund-- which we have also enjoyed over the years. The expert advice has also been helpful, we have saved hundreds every year with this software.
What's great about it: Rolls over info from previous year and reviews return before submission
What's not so great: Forces me to look up some arcane data off of prev return without showing me or suggesting an entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo Tax Rocks
on March 20, 2014
Posted by: nwbp77
Easy to use, easy to stop and restart where you left off. Answers all questions
What's great about it: Easy even for me
What's not so great: nothing everyting is great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on March 20, 2014
Posted by: hollywood59
I have continued using Turbo Tax for the last 8 years or so. I have been pleased every year with the ease of transferring files and having them saved right on my computer for viewing as well.
What's great about it: Easy to transfer information from previous year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Return
on March 20, 2014
Posted by: Lady510
I found Turbo Tax to be very helpful and easy to use. It helped me figure out difficult areas for deductions and how to get the best refund possible. I also like the e-mail federal tax feature--very easy to use.
What's great about it: easy to use and helpful information
What's not so great: advertising for additional services like audit insurance
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com