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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Easy Filings, State and Fed
on March 20, 2014
Posted by: Villager39
Turbo Tax makes it easy...at first I was apprehensive because of the change in state residency during the year, but Turbo Tax figured it all out for me.
Without it, I would have spent several hundred dollars for tax filing assistance.
Without it, I would have spent several hundred dollars for tax filing assistance.
What's great about it: Clearly defined instructions for most part, quick review process
What's not so great: Mass State tax Health Care forms a bit confusing at first, but got through it ok.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
made EZ
on March 20, 2014
Posted by: Chrisperer
Maybe in future you could set up continuing on line accounts and have on going services and remove need for CD.
What's great about it: EZ to follow
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Standard vs Itemized
on March 20, 2014
Posted by: gnmozzi
We had our tax return from last year that was used as a comparision to this year, which was nice, but when we ended this year with only a standard deduction I didn't get a satisfactory answer as to why. To me things did not look that different and I am now left feeling like things aren't the way they should be. I have been itemizing for years and this is the first time I am not able to, I would of liked a comparision of 2012 to 2013 and the reason why a standard deduction is best for us this year. When last year it was with itemization.
What's great about it: Walks you through all possible deductions
What's not so great: Does not explain enough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Installation Time
on March 20, 2014
Posted by: Dadster3
It took about 1.5 hours to load TT 2013. That's a long time, but the real issue is the lack of progress reports. Most of the time was taken up in correcting something in Framework. For long periods there would be nothing happening on the bar gauge, and/or long periods when the hard drive was running but I had no idea what was happening. Was it working or just caught in some endless loop?
There were 3 other file corrections that took only minutes and needed no indication that something positive was happening. The Framework patch was far too long not to have some feedback.
I've been using TT for a lot of years now and I don't recall ever having installation take this long.
What's not so great: Installation had insufficient feedback on installation progress.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fastway to file
on March 20, 2014
Posted by: DouglasAM1
Excellent user friendly software, makes filing a lot quicker and it is inexpensive.
I do recommend Turbo Tax to all who have to file tax returns.
I do recommend Turbo Tax to all who have to file tax returns.
What's great about it: Easy to use and follow instructions
What's not so great: Not many.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on March 20, 2014
Posted by: NASABob
I think Turbo Tax is getting easier and easier each year while the Tax Laws are getting more and more complicated. Thank you Turbo Tax. I have been using Turbo Tax of 12 years.
What's great about it: Works Seamlessly. Down loading my financial information is a huge time saver.
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You made my life easier!
on March 20, 2014
Posted by: IRStressed
If you have your tax info it couldn't be simpler.
What's great about it: It was simple, you asked me all the right questions.
What's not so great: I have to pay Taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
"AIP" & "ABP" greatly improved
on March 20, 2014
Posted by: Speedster951
Your 2013 product handles "Amortized Bond Premium" and "Prepaid Accrued Interest" beautifully!
What's not so great: At the end..... ask...... Do you want to print out the bacis forms and see what your taxes look like?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com