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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on March 20, 2014
Posted by: skipthis
I have always been completely satisfied with using Turbo Tax
for preparing my tax returns. I have never had a problem that needed to be fixed.
for preparing my tax returns. I have never had a problem that needed to be fixed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was an ok experience
on March 20, 2014
Posted by: Baldy37
Believe anybody with average computer skills should be able to complete their taxes with this program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good
on March 20, 2014
Posted by: beerwine
Overall very good. I only had one problem where I answered the questions 1 way (if child is a dpendent) and got "no, not a dependent", went back and changed an answer and go "Yes, a dependent", but could not go back and get the "no, not a dependent" answer again, even if I changed my answers to the way they were the first time. The bookmarking feature was easy and usefull. AS always running totals were great.
What's great about it: easy to use
What's not so great: Inconsistant on question
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The program was easy to use
on March 20, 2014
Posted by: CanMe
I enjoyed using the program. It was very easy to use.
What's great about it: I liked the help line.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used TurboTax for about 25 years - still sati
on March 20, 2014
Posted by: Navigator97
Have used Turbo Tax for about 25 years - still satisfied. I think that the Q & A format greatly helps in navigating thru it.
One issue this year was that it missed the fact that I forgot to answer one question on Traditional IRA's, as to whether or not I made any non-deductible contributions. I only caught it during the review when I noticed it did not list any Basis. I went back and entered an answer to the question, then it asked me to enter last years Basis amount. If I hadn't caught it it would have cost me $297. Turbo Tax should not have let me go past the question without giving a "Yes" or "No" answer..
What's great about it: Q & A format helps greatly in navigating thru it.
What's not so great: It overlook one question that I failed to answer. I cought the missing info during "Review". If I didn't catch it,it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No prob
on March 20, 2014
Posted by: 2huskerfans
So, so easy compared to attempting to complete the endless forms by hand. Thanks for what you do.
What's great about it: such a time saver and stress reliever
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 20, 2014
Posted by: BOXER63
In both the Income and Deductions sections when you finish with one of the individual items and hit "done", the section page returns at the top of the list and you have to drag it down to the "next item" request button. Can't you program the page to open at the bottom of the list or put the "next item" button at the top of the page so you do not have to continuously drag the page down to the bottom????
What's not so great: Income and Deduction sections
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User for many years
on March 20, 2014
Posted by: bennedi
I have been using Turbo Tax for many years now and I am very pleased with this program. I like the flexibility to be able to look at the actual forms with one click whenever I want. Easy access to IRS publications for clarification.
What's great about it: Flexibility between questions and/or forms and easy access to IRS publications
Written by a customer while visiting turbotax.intuit.com