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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Why????
on March 20, 2014
Posted by: Nervewracking
Overall good, but the frustration of having to file a TN form when TN does not have an income tax, and then having to pay for it added insult to injury.
What's great about it: Used for a number of successful years--this one was strange.
What's not so great: Why did I have to file a TN state income tax and pay when TN does not have a state income tax. I tried to get out of it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 20, 2014
Posted by: Melial
I think i appreciated most the ability to 'come and go' in the entry of information. We have used a tax service for years, at five times the cost of TurboTax program. I have an idea of paperwork and information needed from that. I really appreciate the step by step guidance through process of pulling relevant info from that paperwork. I liked the ability to research FAQ and IRS requirements in areas of uncertainty And again, the few days of putting the info together, saved at least a week of processing time for the tax service at a significant savings. We'll be back next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 taxes
on March 20, 2014
Posted by: GranmaJ
I have been using Turbo Tax for years and it is always very easy.
What's great about it: TurboTax is always easy to use.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice
on March 20, 2014
Posted by: bethcooks4u
I have used this program for several years now and am happy with the ease of navigating the program. Some things confuse me but I am able to eventually figure them out. So much easier than doing it by hand.
What's great about it: Easy to navigate most things. I love that info is imported from last year.
What's not so great: Some things are harder to figure where to enter
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My refund with TTD2013
on March 20, 2014
Posted by: shaaku34
My wife, and are using Turbo-Tax Deluxe since 1995 to prepare our joint tax returns. Both being retired, we have simple basic data for our income and expenses. Turbo-Tax keeps up with all updates and with any IRS Tax rule change. We like that feature of the software . We know that we are using the latest tax laws to compute our taxes.
We must say, that the software has vastly improved since its first edition. We had always filed taxes my surface mail. This is our first year in e-filing and hope that all will go well.
We must say, that the software has vastly improved since its first edition. We had always filed taxes my surface mail. This is our first year in e-filing and hope that all will go well.
What's great about it: easy steps and computation
What's not so great: sometimes vague and not clear in "Learn More" links
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Over Priced
on March 20, 2014
Posted by: Southcreek15
Over priced when renewed automatically through Intuit/Turbo Tax. Many financial institutions, brokerage houses, etc. offer your product for less. As a long time user, who has always renewed automatically, I am disappointed. Renewing automatically should truly get me the best price, but it doesn't. I don't want all the "extra" free items included in your offer to renew.
What's not so great: Over Priced
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Really good and some bad
on March 20, 2014
Posted by: jeb6696
In 2008 I took the first time homebuyer credit and the program attached the 5405 form in the return. In 2009 and subsequent years, it failed to pick up required payback from the 2008 file. I never caught it, and IRS didn't until 2012. What a mess!
What's great about it: Generally straight forward and clear
What's not so great: really fouled up on the 5405 form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 20, 2014
Posted by: Dutch1950
I've been using Turbo Tax since 1987 and have seen the evolution into a continually better product. It is profoundly easy to use and allows you to progress at your own skill level via "step-by-step" or "choose your own" topics. The only difficulty at all is with the search engine contained on it, as it doesn't always pick up the terms. For example, I was trying to download more financial documents after I had initially done so, and the step-by-step then skips this, so when I looked it up in the search it contained no such terms. Ultimately I found the solution until the "File" and "Import" tabs. However, I didn't use the online help, which probably would have sped the process. All in all a great tool and generally as user friendly and easy as it could be.
What's great about it: Ease of use
What's not so great: Difficulty in finding some items via "search"
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com