We've used Turbo Tax for years; would never go back to manually filling out tax returns! I love the "Step-by-step"; my husband prefers the "Forms" approach. You have a wonderful product which alleviates the stress of giving money to the government.
What's great about it: Gets better every year. Makes an unpleasant task easier.
What's not so great: Why is missing info left 'til right before the e-file completes?
I have been using Turbo Tax for a long time. I can't understand why anyone would go to a professional tax preparer unless they have a very complicated return.
What's great about it: Finished my taxes in three hours
This is the best consumer tax software ever made. I have used several over the years and this is the best, bar none. Easy, fast, as painless as tax time can be made to be.
What's great about it: Ease of use, speed of process
What's not so great: Price, data importation clunky
The inability to file Schedule H was a big inconvenience for me. I would not have paid to to efile the state return if I'd known this in advance as I ended up having to delete H from TT so that I could submit it separately with the required attachments. In addition, the TT 'help' feature was not helpful at all - except to refer me to the State website.
What's great about it: Walk through guide
What's not so great: Unable to attach documents needed to file State Schedule H